Ratings based on 962 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
by A verified traveler
Posted 8 May 2024
by A verified traveler
Posted 5 May 2024
Is Hilton the only hotel chain that does not offer complimetary breakfast? I am a Hilton honors member and i find it offensive that they cant offer a complimentary breakfast to its loyal customers.
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Posted 19 Apr 2024
Great staff, clean and friendly people
Comment from Hotel Management
21 Apr 2024 by HGI Blacksburg Management, Hotel Management
Hello Jeanne, thank you for your glowing endorsement of the Hilton Garden Inn, Blacksburg. We're more than pleased to hear about your positive interaction with our team members. Your recommendation is highly valued and we eagerly look forward to welcoming you back in the future.
by A verified traveler
Posted 15 Apr 2024
Great location to Virginia Tech, very comfortable beds, a pool and gym, a bar and free coffee in the morning. Great place to stay. Only negative is the breakfast isn’t free, which we knew ahead of time but still a bummer.
Comment from Hotel Management
21 Apr 2024 by HGI Blacksburg Management, Hotel Management
Hello Melanie, thank you for your glowing endorsement of the Hilton Garden Inn, Blacksburg. We're pleased to know you appreciated its aesthetic charm and convenient location. Your recommendation is highly valued and we eagerly look forward to welcoming you back in the future.
by A verified traveler from Virginia BeaCH
Posted 15 Apr 2024
Good property close to campus.
Comment from Hotel Management
15 Apr 2024 by HGI Blacksburg Management, Hotel Management
Robert, thanks for taking the time to leave us a review and for highlighting our close proximity to the campus for others! We appreciate your business and look forward to seeing you again in the future.
by A verified traveler
Posted 15 Apr 2024
The room was clean except where you put your fingers to open the fridge was FULlL of crumbs and looked like it had never been cleaned. Disgusting. There was so much construction, guests should be warned ahead of time S I wouldn’t have stayed. I could hear the neighbors a o e showering and walking around very clearly. Louder than comparable hotels of other brands
Comment from Hotel Management
21 Apr 2024 by HGI Blacksburg Management, Hotel Management
Katie, we regret to hear of your less-than-satisfactory experience and apologize if our hotel did not meet your expectations. While we always strive to provide top-notch customer care, your feedback is very important to improving the overall service experience. Thank you for bringing this to our attention. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.
by A verified traveler
Posted 14 Apr 2024
by A verified traveler
Posted 13 Apr 2024
Great location
Comment from Hotel Management
15 Apr 2024 by HGI Blacksburg Management, Hotel Management
Sreenivas, we couldn't agree more! Thank you for highlighting this great perk about our property for others to see! We hope to see you back soon!
