Ratings based on 19 Verified Reviews
3.7 Room cleanliness
4.4 Service & staff
3.2 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
A
Comment from Hotel Management
23 Apr 2024 by Steve, Hotel Management
Thanks Wayne
by A verified traveler
Disgusting
Posted 1 Jan 2024 on HotelsOn arrival we were asked for a £20 deposit but not advised what this related to. On entering the bedroom what we saw was unbelievable the room smelt musty and looked as if it had been untouched since the 1960's. There were 2 single beds that looked clinical with off white looking sheets a single pillow and no duvet. There was a small old wooden unit that looked like it was about to fall apart and the bathroom well it was disgusting. The whole room need a complete redecoration. In addition there was no kettle, tea, coffee, cups, no toiletries to take a shower, a small towel that felt like sandpaper and no tv. The blaring music from downstairs was the final straw. My wife suffers with severe asthma and immediately said we could not stay at the property because of the state of the room so we advised the owner we would not be staying. After requesting the deposit refund we were not offered a refund of the actual cost for the night and were escorted from the premises.
A complete nightmare and would not recommend. Our friends were staying at the Norwood Hotel round the corner and we believed this was part of the same chain. How wrong we were and have since been told that many people have made the same mistake. It should be reviewed with hotels having an almost identical name as it is misleading.
Comment from Hotel Management
31 Jan 2024 by Steve Hopkins Owner, Hotel Management
There is nothing misleading about 'The Norwood Hotel for Groups' and we reject your comments. We offer basic clean accommodation and that is exactly what was afforded to you.
by A verified traveler
A nice little hotel
Posted 1 Jan 2024 on HotelsHotel is in a great location, car park right next door
10 mins walk to beach
Owners were awesome, couldnt do enough for you
Only single downside is i asked to ask for soap to put in bathroom as they said they didnt supply soap, I found this a bit odd as its a basic hygiene requirement in a toilet, for the cost a small bar would have made this stay spot on
Its not the ritz but we arent that way inclined it was somewhere clean and a place to sleep, breakfast was lovely and the people cooking it were dedicated
Comment from Hotel Management
31 Jan 2024 by Steve Hopkins Owner, Hotel Management
A bar of soap is in the post!
by A verified traveler
Ronseal .. does what it says on the tin.
Posted 12 Dec 2023 on HotelsWeekend with Friends.
Friendly team of people.
Rooms are clean but are in need of upgrade, felt abit 1980s with wood cladding in the bathroom. Touch on the smaller size aswell.
Breakfast inc service was very good!
Check in and out .. simple
Would i stay again, yes for the value.
Comment from Hotel Management
31 Jan 2024 by Steve Hopkins Owner, Hotel Management
Thanks for the feedback, The 1980's were great so we're sticking with it!
by A verified traveler
Posted 3 Dec 2023 on Hotels
Comment from Hotel Management
31 Jan 2024 by Steve Hopkins Owner, Hotel Management
Thanks Alison. We appreciate your custom.
by A verified traveler
Posted 26 Nov 2023
Great value for what you get a bit dated but you get breakfast as well and its clean great for getting your head down
by A verified traveler
nice hotel
Posted 12 Nov 2023 on Hotelsgood hotel stayed there before staff very helpfull thank you
Comment from Hotel Management
24 Nov 2023 by Steve Hopkins Owner, Hotel Management
Thanks Geoffrey
by A verified traveler
Posted 29 Oct 2023
Comment from Hotel Management
24 Nov 2023 by Steve Hopkins Owner, Hotel Management
Thanks for your custom
by A verified traveler
Cheap little hotel
Posted 16 Oct 2023 on HotelsBooked this last minute for ax night out in Blackpool. Paid £60 for 2 of us Inc breakfast. Room was small and bathroom even smaller, shower cubicle was tiny but it was OK for 1 night. Water in shower alternated from hot to cold and didn't keep constant so not brilliant. It was a cold october night so heating was turned up to full but i still woke up cold, could have done with another duvet on but didn't know if they would give me another one. Slept in my hoody and leggings to keep warm. Staff were friendly and attentive and the breakfast was really good, plenty of food for you to help yourself to and very tasty. Parking was round the side of the hotel and was £8.40 for 24 hours. All in all it was a cheap hotel , good enough for a couple of nights. Was very clean although room was a little run down
Comment from Hotel Management
24 Nov 2023 by Steve Hopkins Owner, Hotel Management
Bit of an essay! We'll take the good bits
by A verified traveler
Posted 14 Aug 2023
Comment from Hotel Management
15 Aug 2023 by Steve Hopkins Owner, Hotel Management
Thanks Samuel!
