Ratings based on 66 Verified Reviews
4.8 Room cleanliness
5.0 Service & staff
4.5 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Apr 2024
I loved this apartment, it was one of the best I've ever stayed in. It was large, clean, and had everything that was needed. Parking was easy and the location on the promenade was excellent.
Comment from Hotel Management
17 May 2024 by Comments from Hotel Management, Hotel Management
Hi Anita,Thank you for staying with us. We hope to see you again next time.
by A verified traveler
Good and bad points
Posted 22 Feb 2024 on HotelsThe apartment is very handy for the tram. There is parking behind and in front of the property. The damage deposit feels concerning when an unknown person calls you up to ask to give your card details to pay. It is legitimate though and mine was refunded back within 5 days.
We stayed at apartment 9 which overall was well looked after and clean apart from the black substances blocking the shower head we had to clean to enable the shower to work. The couch was also stained and very unclean to the touch which meant we didn't want to sleep on it. We called and requested the king be made a twin which they did quite quickly and were apologetic about the couch.
Comment from Hotel Management
21 Mar 2024 by Comments from Hotel Management, Hotel Management
Hi,thank you for the review and we hope to get in touch with you to get some insights and suggestions on how we can improve our services and facilities.
by A verified traveler
Posted 11 Feb 2024 on Hotels
Comment from Hotel Management
16 Feb 2024 by Comments from Hotel Management, Hotel Management
Hi Samantha, thank you for the review and we hope to get in touch with you to get some insights and suggestions on how we can improve our services and facilities.
by A verified traveler
Posted 16 Jan 2024
Comment from Hotel Management
29 Jan 2024 by Comments from Hotel Management, Hotel Management
Hi Steven,Thank you for the positive review. We hope to see you again next time!
by A verified traveler
Posted 7 Jan 2024 on Hotels
Comment from Hotel Management
29 Jan 2024 by Comments from Hotel Management, Hotel Management
Hi Laura,Thank you for the positive review. We hope to see you again next time!
by A verified traveler
Posted 18 Dec 2023 on Hotels
Comment from Hotel Management
29 Jan 2024 by Comments from Hotel Management, Hotel Management
Hi Harish,Thank you for the positive review. We hope to see you again next time!
by A verified traveler
Posted 28 Oct 2023 on Hotels
Comment from Hotel Management
30 Oct 2023 by Comments from Hotel Management, Hotel Management
HI Steve, Thank you for the 10 rating review. We hope to see you again next time!
by A verified traveler
Posted 27 Oct 2023
Comment from Hotel Management
16 Nov 2023 by Comments from Hotel Management, Hotel Management
Hello Phil, We would like to know if there is anything in the apartment you were not happy with based on the rating you left for us. We were asking just so we can improve our service and all. We would appreciate to get a response from you. Thank you.
by A verified traveler
Posted 23 Sep 2023
The property is in very good condition. It is modern and looks to have been renovated in the not too distant past. There were minor issues with the fridge and dining room chairs when we arrived. We contacted Granada and the pleasant owner came around the next morning to see what could be done to fix things. There is a tram stop close by and the trip into Blackpool town only takes about 15 minutes. There is a large Sainsbury's supermarket in close walking distance. There is parking available in designated areas behind and in front of Granada. The area where the apartment is situated is pleasant - from what we saw, nicer than much of Blackpool. There is a small elevator in the building. The only downside, and the reason I didn't give 5 stars, was that we were disturbed by stomping feet in the apartment above one evening - I don't know whether it was poor soundproofing, exceptionally noisy neighbours, or both, but it was annoying.
Comment from Hotel Management
24 Sep 2023 by Comments from Hotel Management, Hotel Management
Hi Colin thank you for your review. We apologize for the guest from the top flat, rest assured we will keep your review for the improvement of the services and facility of the apartment.
by A verified traveler
Posted 18 Sep 2023 on Hotels
Comment from Hotel Management
24 Sep 2023 by Comments from Hotel Management, Hotel Management
Hi Mike, thank you for the review and we hope to get in touch with you to get some insights and suggestions on how we can improve our services and facilities.
