Ratings based on 964 Verified Reviews
3.4 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
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by A verified traveler
Posted 22 May 2024
They was great
Comment from Hotel Management
22 May 2024 by t, Hotel Management
Dear Prince,Thank you so much for your kind review! We're thrilled to hear that you had a great experience during your stay with us. Our team works hard to ensure that every guest feels welcomed and comfortable, so it's always rewarding to receive such positive feedback.We hope to have the pleasure of welcoming you back to The Ramada in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Tyler GanglGeneral Manager
by A verified traveler
Posted 22 May 2024
We booked this hotel based on reviews and pictures. It was rated decent, but the pictures look good. Both were wrong and the images were deceiving. This is a run-down, dirty, and forgotten Ramada. I am sure, at one point this was a quality Ramada, but it has since been forgotten and neglected. The rooms were dirty, shower was falling apart, the ceiling was peeling, and the beds, oh the beds! The beds were HORRIFIC! I have never expereinced anything like it! The springs were shot and in one spot on my wife was about 6 inches lower than myself and struggled all night trying to not fall off the bed. The only bright spot was the pool. My kids loved the pool.
Comment from Hotel Management
22 May 2024 by t, Hotel Management
Dear Micah,Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment you experienced during your recent stay at our hotel. Your comments have been brought to the attention of our management team, and we are taking immediate steps to address the issues you encountered.We are truly sorry that the condition of your room did not meet your expectations. Please know that this does not reflect the standards we strive to uphold, and we are conducting a thorough inspection of all our rooms to ensure they meet our guests' expectations for cleanliness and comfort.Regarding the condition of the beds, we understand how crucial a good night's sleep is, and we are investigating this matter with our maintenance team to address any issues with the mattresses promptly.We are glad to hear that your children enjoyed the pool, and we appreciate your positive feedback on that aspect of your stay.It is our hope that you will consider giving us another opportunity to provide you with the exceptional experience that so many of our guests have come to enjoy. Please reach out to us directly if you decide to visit again, and we will do everything in our power to make your stay memorable for all the right reasons.Once again, we apologize for any inconvenience, and we thank you for bringing these matters to our attention.Best regards,Tyler GanglGeneral Manager
by A verified traveler
Posted 19 May 2024
This hotel wasn’t fancy but it was quiet overall and fit our needs.
Comment from Hotel Management
21 May 2024 by t, Hotel Management
Good afternoon Bria,Thank you for taking the time to share your experience with us. We're glad to hear that our hotel provided a quiet and comfortable stay that suited your needs. While we may not be the fanciest option, we strive to offer a welcoming environment where guests can relax and unwind. Your feedback is invaluable to us, and we're grateful for your kind words. We hope to have the pleasure of welcoming you back in the future for another peaceful stay.Warm regards,Tyler GanglGeneral Manager
by A verified traveler
Posted 18 May 2024
Looks like a older property that is not maintained well.
Comment from Hotel Management
21 May 2024 by t, Hotel Management
Good afternoon Lisa,Thank you for sharing your feedback with us. We appreciate your kind words about our friendly staff and the pool area for little ones. We're sorry to hear that the overall condition of our property did not meet your expectations. Your feedback regarding maintenance is important to us, and we will certainly look into addressing any areas that need improvement. We strive to provide a comfortable and enjoyable experience for all our guests, and we apologize for falling short in this instance. We hope to have the opportunity to welcome you back in the future and show you the improvements we've made.Warm regards,Tyler GanglGeneral Manager
by A verified traveler from Beulah
Posted 12 May 2024
Comment from Hotel Management
16 May 2024 by t, Hotel Management
Good afternoon Theresa, Thank you for your valuable feedback regarding your stay with us. We are very sorry to hear that you were disappointed with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
13 May 2024 by t, Hotel Management
Good afternoon Lanelle, Thank you for choosing to stay with us and for taking the time to leave us a review. I'm happy to hear that you had a terrific stay with us, and we hope we will get the opportunity to serve you again in the future. Warmest Regards, Tyler Gangl General Manager
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
12 May 2024 by t, Hotel Management
Good afternoon Danise, Thank you for your valuable feedback regarding your stay with us. We are very sorry to hear that you were disappointed with the overall experience you received from our staff and property. We would like to take the opportunity to apologize for the issues you experienced during your stay and will alert the appropriate staff members to ensure that these are taken care of. We appreciate you taking the time to let us know where we can improve and hope you will give us another try soon.Warmest Regards,Tyler Gangl General Manager
by A verified traveler
Posted 10 May 2024
My kids enjoyed the pool a lot. The room is decent and they offer good breakfast.
Comment from Hotel Management
12 May 2024 by t, Hotel Management
Good afternoon Jasmin, Thank you for choosing to stay with us and for taking the time to leave us a review. I'm happy to hear that you had an enjoyable stay with us, and we hope we will get the opportunity to serve you again in the future. Warmest Regards, Tyler Gangl General Manager
by A verified traveler
Posted 8 May 2024
Room was good.
Comment from Hotel Management
9 May 2024 by t, Hotel Management
Good afternoon Jessica, Thank you for choosing to stay with us and for taking the time to leave us a review. I'm happy to hear that you had a good stay with us, and we hope we will get the opportunity to serve you again in the future. Warmest Regards, Tyler Gangl General Manager
