Ratings based on 979 Verified Reviews
3.3 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
Ok
by A verified traveler
Posted 12 May 2024
It was a nice property. Staff was nice and very helpful. Would stay tgere again.
Comment from Hotel Management
13 May 2024 by X, Hotel Management
Thank you, Linda! See you next time!
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
13 May 2024 by X, Hotel Management
Thank you, Julie for staying with us!
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
10 May 2024 by X, Hotel Management
Thank you, Jared for sharing. If you would like to elaborate on what seemed to have gone wrong, please give us a call. Best regards, Bismarck Hotel and Conference Center
by A verified traveler
Posted 6 May 2024
Very clean. rooms are nice!
Comment from Hotel Management
7 May 2024 by X, Hotel Management
Thank you, Shaun!
by A verified traveler
Posted 4 May 2024
This hotel used to be great but we were floored this time with how downhill it has gone. Our room smelled like smoke, windows were dirty (on the inside), stains on the walls, and broken door latch. After reading other reviews, it sounds like we got a pretty decent room compared to some of the others. Bummer!
Comment from Hotel Management
6 May 2024 by X, Hotel Management
Hello April, please notify the fornt desk of any room conditions you feel our poor and we will do our best to resolve the issue. When you report after your stay it limits the possibility of finding a resolution for a more comfortable stay. We appreciate you sharing your experience, April. Best regards, Bismarck Hotel and Conference Center
by A verified traveler
Posted 30 Apr 2024
Friendly staff. Easy parking. I had room to park a pickup with a 20 ft trailer.
Comment from Hotel Management
30 Apr 2024 by X, Hotel Management
Thank you, Gerald! See you next time!
by A verified traveler from McLaughlin
Posted 30 Apr 2024
The property was unsafe due to settlement of concrete sidewalks, Grand daughter triped on uneven sidewalks. Roof leaks in hallway where buckets were placed to catch water leaking from ceiling. Staff not friendly, was ignored for abut 5 minutes before I went to other clerk for check-in. Given a room that was already occupied had to walk from one end of building all the way to front lobby.
Comment from Hotel Management
30 Apr 2024 by Guest relations, Hotel Management
Hello Mr. White, we appreciate you sharing your experience and want to apologize for the inconvenience. Your check in was during a medical emergency as well as maintenance emergency. We assure you, your next visit will be much more convenient.Best regards, Bismarck Hotel and Conference Center
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
2 May 2024 by X, Hotel Management
Thank you, Randi!
by A verified traveler from Dunseith
Posted 29 Apr 2024
It was a good hotel.
Comment from Hotel Management
29 Apr 2024 by X, Hotel Management
Thank you, Laikyn! See you next time!
