Ratings based on 61 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Winter Park
Posted 1 Apr 2024
Excellent service. It felt like home.
Comment from Hotel Management
1 Apr 2024 by Conrad Geske Managing Director, Hotel Management
Dear Samer,Thank you for choosing to stay with us and for taking the time to share your experience on Expedia!We're thrilled to hear that you had an excellent stay with us and that our service made you feel at home. Providing a comfortable and welcoming experience for our guests is always our top priority, and we're delighted that we were able to achieve that during your visit.We truly appreciate your kind words and your perfect rating. It means a lot to us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,Conrad Geske
by A verified traveler
Posted 6 Feb 2024
Comment from Hotel Management
1 Apr 2024 by Conrad Geske - Managing Director, Hotel Management
Dear Paul,Thank you for choosing to stay with us and for sharing your feedback on Expedia.We appreciate your review, and we would like to know more about your experience to ensure that we continue to meet and exceed our guests' expectations. If you could kindly provide additional details or specific areas where we can improve, we would greatly appreciate it.Your feedback is invaluable to us as we strive to provide exceptional service to all our guests. We hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,Conrad Geske
by A verified traveler
Posted 14 Jan 2024
this was literally the nicest place i have ever stayed at. if i could change one thing, i would make it so that the hot tub was full of water (it was empty) and also i wish that the pool was open til midnight.
by A verified traveler
Posted 4 Jan 2024
by A verified traveler
Posted 8 Oct 2023
This property is excellent and is a great value for the rooms and service you would be getting.
by A verified traveler
Posted 3 Oct 2023 on Orbitz
Probably one of the best hotels in Bishkek.
by A verified traveler
Posted 27 Jul 2023
Comment from Hotel Management
9 Aug 2023 by Orion Hotel, Hotel Management
Dear Carol,Thank you for choosing to stay with us and for taking the time to share your feedback. We truly value your input as it helps us improve our services. We're glad to see that your experience was generally positive, and we'll take your comments to heart to make sure we continue to enhance our offerings.If there were any specific areas that you felt could be improved, please don't hesitate to share more details with us. Your satisfaction is important to us, and we're committed to making any necessary adjustments based on your feedback.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards,
by A verified traveler
Posted 8 Jul 2023 on Hotels
Comment from Hotel Management
19 Jul 2023 by Your Orion Hotel Team, Hotel Management
Dear Eyal,Thank you very much for your positive feedback. We are looking forward to welcoming you soon again!Your Orion Hotel Team
by A verified traveler
Posted 18 Jun 2023
exceptional experience! we loved our stay there! highly recommend!
Comment from Hotel Management
19 Jun 2023 by Management Response, Hotel Management
Dear Ms. Fatima,Thank you so much for choosing our property and giving us such a perfect rating! We are delighted to hear you had a pleasant stay as we truly value the opportunity to be of service.It has been a pleasure having you as our distinguished guest and we look forward to welcome you back in the future.With best regards,Sezim OmurbekovaAssistant Front Office Manager
by A verified traveler
Posted 18 May 2023 on Hotels
Comment from Hotel Management
19 May 2023 by Management Response, Hotel Management
Dear Nikolai,Thank you so much for choosing our property and giving us such a perfect rating!We look forward to hosting your stay once again and continuing to meet your expectations.Warmest regards,Mira ShambetovaFront Office Manager
