Ratings based on 52 Verified Reviews

3.9 out of 5
84% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jul 2023
5 out of 5
by A verified traveler

Posted 31 May 2023
Comment from Hotel Management
4 Jul 2023 by Hyatt Regency Bishkek, Hotel Management
Dear Mr. John,We are happy to hear you enjoyed your experience with us. We highly appreciate your feedback. We look forward to welcoming you in the near future. Kindest regards,Hyatt Regency Bishkek Team
5 out of 5
by A verified traveler from Mcallen

Posted 7 May 2023
Great location and friendly personnel
Comment from Hotel Management
7 May 2023 by Hyatt Regency Bishkek, Hotel Management
Dear Juan,Warm Greetings from Hyatt Regency Bishkek!Thank you for taking time to leave a review.We appreciate your valued feedback with regards to great location and friendly personnel.Wishing you an enjoyable stay!Kindest Regards,Hyatt Regency Bishkek
1 out of 5
by A verified traveler

Very old hotel

Posted 29 Apr 2023 on Hotels
Very old hotel, looks like more two star hotel with tiny TV
Comment from Hotel Management
30 Apr 2023 by Hyatt Regency Bishkek, Hotel Management
Dear Aibek,Greetings from Hyatt Regency Bishkek!Thank you for taking time to leave 2 reviews.We are sad to know that facilities of our hotel did not meet your expectations.Please be advised that our property is expected to be renovated in near future. Thank you once again and we see you soon!Kindest regards,Hyatt Regency Bishkek
1 out of 5
by A verified traveler

Terrible experience

Posted 29 Apr 2023 on Hotels
Terrible experience. Problem with the key. Very tiny TV. Some stranger came to the room using key while I been sleeping.
Comment from Hotel Management
30 Apr 2023 by Hyatt Regency Bishkek, Hotel Management
Dear Aibek,Good evening!We are sad to know that your experience with us was not the best possible and our sincere apologies and efforts to recover were not recognized.Rest assured incident happened was addressed to concerned departments and are taken into action to improve our services.We deeply apologize once again and wish you a nice week ahead!Sincerely,Hyatt Regency Bishkek
4 out of 5
by A verified traveler from New York

Posted 22 Feb 2023 on CheapTickets
I was pleased to stay at this hotel. All staffs were friendly and helpful including restaurant staffs. The condition of room was very clean and neat. I will stay again at this hotel when I visit Bishkek again. Pleasant place! I highly recommend!
Comment from Hotel Management
23 Feb 2023 by Hyatt Regency Bishkek, Hotel Management
Dear HYUNJIN,Greetings from Hyatt Regency Bishkek.Thank you for providing your feedback and letting us know about your experience with us. We are delighted to read that you had a memorable stay and you were able to enjoy our hotel. We truly value you highlighting the hospitality service and spotless cleaning service you received from our team. We will be sharing your gratifying feedback with all the team.Once again, thank you again for valuable feedback. We look forward to welcoming you again.Kindest regards,Hyatt Regency Bishkek Team
5 out of 5
by A verified traveler

Posted 12 Jan 2023
Very friendly and helpful staff. Good location.
Comment from Hotel Management
13 Jan 2023 by Tolgonai Bolzhieva, Hotel Management
Dear Dennis,Greetings from Hyatt Regency Bishkek!Thank you for taking your time and leaving a review for us.Such a gratifying feedback is the best motivation for our team.Your comments on very friendly and helpful staff and good location are highly appreciated.Thank you once again and looking forward to welcome you back in the nearest future.Kindest Regards,Hyatt Regency Bishkek
2 out of 5
by A verified traveler

Posted 15 Oct 2022 on Hotels
Comment from Hotel Management
1 Nov 2022 by Hyatt Regency Bishkek Team, Hotel Management
Dear Mr. Nematullah,Thank you for providing your feedback.We apologize that your stay with us did not satisfy your expectations. We look forward to welcoming you back in the future and hope to meet your expectations on your next visit!Kindest regards,Hyatt Regency Bishkek Team
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Sep 2021 on Hotels
4 out of 5
by A verified traveler

Posted 17 Aug 2021
Nice location. Everything is nearby. They have a heated pool and a gym.