Ratings based on 225 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Apr 2024
Don't let the non-central location put you off. It's a very clear and well cared hotel. The staff are friendly, the breakfast is awesome. My room is spacious and quite. The bed is very comfortable and huge. The restroom is a little small but gets the job done. There is a supermarket nearby, and many restaurants as well. I would highly recommend this hotel. The western standard room alone is good for me.
by A verified traveler from Ras Al Khaimah
Posted 20 Feb 2024
It was exellent locatıon and accomodatıon
Comment from Hotel Management
21 Feb 2024 by Futuro, Hotel Management
Dear Damir,First of all, let us appreciate you for choosing Futuro hotel during your stay in Bishkek. It was a truly pleasure to accommodate you!We are very pleased that you have given us such a high score with separately noted the work of the staff and the quality of service.We look forward to see you again in our hotel!Best regards,Futuro Hotel Team
by A verified traveler
Posted 20 Jan 2024
by A verified traveler
Without a doubt, the best hotel in Bishkek
Posted 22 Nov 2023 on HotelsRight from the get-go when we were welcomed by the friendliness and professionalism of Dmitrii, who was on reception, we knew that this was going to be an enjoyable stay. The tea, coffee and tray bakes made available to us as we waited to check in was a nice touch, and Dmitrii’s ability to deal satisfactorily with our queries about the area and advice on what to do was exemplary. All hotels should have a Dmitrii on their staff: nothing was too much trouble to him. He really is a credit to the Futuro and his service with a smile cannot be faulted in any way.
That’s no slight to Sergei and Ainagul, who were helpful in finalising our day’s outing and in arranging our taxi to the airport. I don’t think I’ve encountered staff so cheerfully customer-focused before, and they, together with the efforts of the cooking and cleaning staff, helped to make this possibly one of the very best hotel experiences we’ve ever had. The rooms were clean with everything we needed; the breakfast was varied and delicious; and, in short, the facilities offered were second to none. All in all, the Futuro is a hard place to fault, and is definitely on our to-stay list when we return to Bishkek next year.
by A verified traveler
Posted 14 Sep 2023
Pros: Very nice hotel in a quiet neighborhood. Comfortable bed and nice size room. Breakfast was very good. Staff was friendly and very responsive.
Cons: air conditioner made some weird noises throughout the night. The hotel is pretty far from the city center.
by A verified traveler
Posted 16 Aug 2023
Enjoyed my stay at Futuro. Stayed 4 nights. Clean and modern hotel with friendly and helpful staff. Location was a bit out of the way but I like walking so I got used to it. The supermarket right next door was really convenient though.
Comment from Hotel Management
17 Aug 2023 by Shirin, Hotel Management
Dear Mr Walsh Thank you very much for such a high appreciation of our work. It was a truly pleasure to accommodate you!We are glad that you have a positive impression of staying at the Futuro Hotel.We express our sincere desire to see you again.Best regards,Futuro Hotel Team
by A verified traveler
Posted 3 Mar 2023 on Hotels
The best ratio between quality/location/service I met in Bishkek, good luck Futuro's Team!!!
Comment from Hotel Management
14 Mar 2023 by Front desk, Hotel Management
Dear guest!Thank you very much for your review!We'll be glad to welcome you again in our property!Best regards,Futuro hotel team.
by A verified traveler
A hotel which cares
Posted 19 Feb 2023 on HotelsEvery element of the stay was perfect, and especially the attitude of staff. They were truly attentive, caring, proactive in their desire to accommodate the needs and wishes. A very nice touch is 24h availability of tea/coffee and snacks. Breakfast was tasty and appropriately diverse for the size of the hotel.
Really nothing negative or mediocre to point out. I wish big brand hotels would be like that.
Relative remoteness from the city centre is easily compensated by the more affordable price than of the central hotels. And taxis are cheap and readily available.
Comment from Hotel Management
19 Feb 2023 by Front desk, Hotel Management
Thank you for the good feedback. We will be glad to welcome you again!
by A verified traveler
Posted 5 Sep 2022
by A verified traveler
Posted 2 Aug 2022
Great hotel in a quiet neighborhood. Room was comfy, everything worked well, and the breakfast was way above average. Staff was super-friendly (one asked me if I wanted a coffee every time I came back from a day out.) Would stay again.
