Ratings based on 16 Verified Reviews

4.4 out of 5
86% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 29 Oct 2023
Staff is nice
4 out of 5
by A verified traveler from oviedo

Posted 10 Oct 2023 on Orbitz
Everything was good… just wish there was appropriate lighting in room…
5 out of 5
by A verified traveler

Comfortable and beautiful boutique hotel

Posted 30 May 2023 on Hotels
5 out of 5
by A verified traveler

Fabulous Modern Hotel

Posted 5 May 2023 on Hotels
Fabulous modern Hotel. Lovely rooms, great breakfast, friendly helpful staff and good location for exploring Bishkek.
4 out of 5
by A verified traveler

Posted 3 May 2023
Had a wonderful stay in a decent location, walkable to city centre, excellent breakfast each morning and wonderful and helpful staff. The room was spacious and comfortable. We had some issues with the door and shower (but nothing that spoiled our trip), and the neighbours above were noisy each night (nothing the hotel could have fixed). Very happy with our stay, would definitely stay again, and would happily recommend.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jun 2021 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Sep 2019 on Hotels
4 out of 5
by A verified traveler

Trendy boutique hotel close to city centre

Posted 18 Sep 2018 on Hotels
Arrived an hour early before official check-in time and decided to pay US$5 per hour for early check-in which was reasonable. Bugu Hotel occupies the first floor of the building and the lobby is decked out with designer-esque furniture and somewhat resembles a trendy London hotel. There's also a coffee shop just next door. Location is a plus. A 15-minute stroll through the neighbourhood takes you to Ala-Too square.
Comment from Hotel Management
1 Oct 2018 by zh, Hotel Management
thanks for the feedback waiting for you again.
5 out of 5
by A verified traveler

Bishkek gem

Posted 2 Sep 2018 on Hotels
I stayed for three nights at Bugu Hotel. The room was wonderful, comfortable & pleasant to be in, and the staff were friendly and very helpful. They make you feel like a “guest” in the best sense: cared for, a genuine desire to make your stay the very best experience.
Comment from Hotel Management
7 Sep 2018 by Жамиля Ишенбаева, Генеральный менеджер, Hotel Management
Thank you, dear Suzanne! We were happy to see you in our hotel and will be waiting for you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Amazing boutique design hotel in Bishkek

Posted 19 May 2018 on Orbitz
Pros: Rooms, style, friendly staff, etc
The location, common areas, rooms, staff, amenities,....really everything about this hotel is fantastic, and definitely a stand out in Bishkek. I will be staying here again when visiting Bishkek!
Comment from Hotel Management
24 May 2018 by Жамиля Ишенбаева, Генеральный менеджер, Hotel Management
Thank you so much Keith! Hope to see you soon!