Ratings based on 970 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
2nd stay here and wasnt disappointed thank you! Very accomodating/helpful/polite staff and food is great!
Comment from Hotel Management
28 May 2024 by Saleem Asghar, Hotel Management
Dear Alanna Thank you for taking the time to leave your review and the comments you have made. I was particularly pleased to read your comments about our team members, these comments will of course be shared with the wider team. We look forward to welcoming you back in the future for another great stay!Kind RegardsSaleem AsgharDeputy General Manager
by A verified traveler
Posted 21 May 2024
I have stayed here before I liked it so much I came back…. the staff are lovely. Lucy on reception deserves a special shout out!
Comment from Hotel Management
22 May 2024 by Saleem Asghar, Hotel Management
Dear Subrina,Thank you for taking the time to leave your review and the comments you have made, it was a pleasure to welcome you back here to voco St John's Solihull. I'm pleased to read you enjoyed your stay and we look forward to welcoming you back for another great stay!Kind RegardsSaleem AsgharDeputy General Manager
by A verified traveler
Posted 18 May 2024
Very friendly helpful staff. Spotlessly clean rooms and surrounding hotel areas. Very good breakfast choices.
Comment from Hotel Management
20 May 2024 by Saleem Asghar, Hotel Management
Dear Elizabeth,Thank you for taking the time to share your positive feedback regarding your recent stay at voco St John's Solihull! We are thrilled to hear that our staff exceeded your expectations and that you rated your experience a perfect 5 out of 5. This achievement is a testament to the hard work and dedication of our entire team, and I will make sure to share your kind comments with them. Your feedback serves as great motivation for us to continue delivering exceptional service.Please rest assured that our team is always available to assist you and ensure your comfort and well-being.If you have any further suggestions or feedback that could enhance your future stays with us, please do not hesitate to share it with us. We are committed to continually improving our services and ensuring that each guest has a memorable experience.Thank you once again for choosing voco St John's Solihull. We look forward to welcoming you back for another amazing stay!Warm regards,Saleem AsgharDeputy General Manager
by A verified traveler
Posted 10 May 2024
Highly recommended! I originally booked 2 nights and then added a further night. Good sized room, clean and convenient. Staff have been amazing!
Comment from Hotel Management
11 May 2024 by Saleem Asghar, Hotel Management
Dear Subrina,Thank you for taking the time to leave your review and the comments you have made. I was particularly pleased to read your comments regarding our team members, these comments will of course be passed on to the wider team.Kind regardsSaleem Asghar Deputy General Manager
by A verified traveler
Posted 9 May 2024
Lovely hotel with the most amazing staff! Special mentions for Florentina, Saleem, Juliet and Janice! Thank you so much for looking after us!!
Comment from Hotel Management
10 May 2024 by Saleem Asghar, Hotel Management
Dear Subrina,Thank you for thank you for taking the time to leave your review and the comments you have made. I am pleased to read your comments regarding our team members, these comments will of course be shared with the wider team. We look forward to welcoming you back in the near future.Kind RegardsSaleem AsgharDeputy General Manager
by A verified traveler
Posted 28 Apr 2024
Super comfy bed outstanding facilities and food exceptionally clean 10 stars!
Comment from Hotel Management
29 Apr 2024 by voco St. John's Solihull, Hotel Management
Dear AlannaThank you for completing your review and the comments you have made. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back in the near future
by A verified traveler from New York
Posted 27 Apr 2024
Comment from Hotel Management
29 Apr 2024 by voco St. John's Solihull, Hotel Management
Dear DeborahThank you for completing your star rating, we are delighted to hear that you enjoyed your stay with us and we look forward to welcoming back in the near future
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
14 May 2024 by Saleem Asghar, Hotel Management
Dear ?????????,Thank you for taking the time to leave your review, I'm pleased to see you enjoyed your stay here at voco St John's Solihull. We look forward to welcoming you back in the future for another great stay!Kind RegardsSaleem AsgharDeputy General Manager
by A verified traveler
Posted 17 Apr 2024
Clean hotel including the room .
Lovely breakfast.
Comment from Hotel Management
18 Apr 2024 by Saleem Asghar, Hotel Management
Dear WendyThank you for taking the time to leave your review and the comments you have made. I am pleased to read you enjoyed your stay with us here at voco St John's Solihull and scored us a perfect 5 out of 5!. I do hope we are able to welcome you back in the near future.Kind RegardsSaleem AsgharDeputy General Manager
by A verified traveler
Posted 14 Apr 2024
This hotel is excellent from the minute you arrive. The welcome from staff is exceptional. Rooms are decorated to a high standard and are spotless. The restaurant was fantastic. The gym and spa have all the necessary facilities.
Definitely will be returning and thank all the staff for making the stay great
Comment from Hotel Management
15 Apr 2024 by Saleem Asghar, Hotel Management
Dear Lara,Thank you for taking the time to leave your review and the comments you have made. I am pleased to read you enjoyed your stay here at voco St John's Solihull, I do hope we are able to welcome you back in the near future.Kind RegardsSaleem AsgharDeputy General Manager
