Ratings based on 230 Verified Reviews

4.6 out of 5
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 May 2024
Comment from Hotel Management
31 May 2024 by Michela Carter, Hotel Management
Dear Kelli,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business and we are delighted you had a very nice stay with us and enjoyed our staff and service. I will share your comments with the team as they will be thrilled. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager
5 out of 5
by A verified traveler from 79404

Posted 14 May 2024
Great place
Comment from Hotel Management
16 May 2024 by Michela Carter, Hotel Management
Dear Scot,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business and we are delighted you had a very nice stay with us and enjoyed our staff and service. I will share your comments with the team as they will be thrilled. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager
4 out of 5
by A verified traveler

Posted 13 May 2024
Good central location for most “over the mountain” destinations.
Comment from Hotel Management
14 May 2024 by Michela Carter, Hotel Management
Dear Michael,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business and we are delighted you had a very nice stay with us and enjoyed our staff and service. I will share your comments with the team as they will be thrilled. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager
5 out of 5
by A verified traveler

Posted 6 May 2024
Comment from Hotel Management
8 May 2024 by Michela Carter, Hotel Management
Dear Bridget,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business and we are delighted you had a very nice stay with us and enjoyed our staff and service. I will share your comments with the team as they will be thrilled. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager
5 out of 5
by A verified traveler from Clemson

Posted 25 Mar 2024
Great , beautiful hotel! Great coffee bar!
Comment from Hotel Management
25 Mar 2024 by Michela Carter, Hotel Management
Dear Kim, Thank you for taking the time to fill out a review on your recent stay here at the Valley Hotel. We all greatly value your patronage and business, and we are thrilled that you had a lovely stay with us. I will share your valuable input with the team, and we hope that you will return again in the very near future.Kind regards,Michela Carter
5 out of 5
by A verified traveler

Posted 15 Mar 2024 on Hotels
Comment from Hotel Management
18 Mar 2024 by Michela Carter, Hotel Management
Dear Lisa,Thank you for taking the time to fill out a review on your recent stay here at the Valley Hotel. We all greatly value your patronage and business, and we are thrilled that you had a lovely stay with us. I will share your valuable input with the team, and we hope that you will return again in the very near future.Kind regards,Michela Carter
5 out of 5
by A verified traveler

Posted 11 Mar 2024
My second stay and all was as it should be.
Comment from Hotel Management
11 Mar 2024 by Michela Carter, Hotel Management
Dear Lawrence,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business and we are delighted you had a very nice stay with us and enjoyed our staff and service. I will share your comments with the team as they will be thrilled. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager
1 out of 5
by A verified traveler

Posted 6 Mar 2024 on Travelocity
Comment from Hotel Management
1 Apr 2024 by Michela Carter, Hotel Management
Dear Lee,Thank you for taking the opportunity to complete a survey on your recent stay with us. Please accept my sincere apologies for the issues you encountered during your visit. There is absolutely no excuse for these to have happened. We take extreme pride in our quality standards, and we hope that you will come back again so we can win back your trust.Kind regards,Michela CarterSales Account Manager
5 out of 5
by A verified traveler

Posted 5 Mar 2024 on Hotels
Comment from Hotel Management
5 Mar 2024 by Michela Carter, Hotel Management
Dear guest,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business and we are delighted you had a very nice stay with us and enjoyed our staff and service. I will share your comments with the team as they will be thrilled. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager
4 out of 5
by A verified traveler

Posted 5 Mar 2024 on Hotels
Comment from Hotel Management
6 Mar 2024 by Michela Carter, Hotel Management
Dear Rebecca, Thanks so much for taking the opportunity to complete a survey on your recent stay here at the Valley Hotel. Your business is essential to us, and we are delighted that you had a good visit with us. Please come back very soon and visit again.Kind regards,Michela CarterSales account manager