Ratings based on 272 Verified Reviews

3.7 out of 5
86% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 22 May 2024
The staff were very nice. The hotel is old and could use some upkeep. Convenient for what we needed for one night
5 out of 5
by A verified traveler

Posted 17 Apr 2024
Good stay at reasonable price
1 out of 5
by A verified traveler

Posted 28 Nov 2023
The place was uncomfortably hot at all times. Right next to a main road so no chance of sleep as cars and ambulances drive by all night long. Staff don't care and wouldn't help me connect to wifi. Beds have a weird shelf on the bedframe that hangs over the bed making it easy to hit your head. Just an awful experience.
4 out of 5
by A verified traveler

Posted 26 Nov 2023
A fine old hotel, fomerly used by stars performing at the Hippodrome. Rooms now have handy kitchen areas, and are warm and spacious. Although breakfast isn't advertised, can usually be arranged.
5 out of 5
by A verified traveler

Posted 12 Nov 2023
Nice very welcoming
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Nov 2023 on Hotels
4 out of 5
by A verified traveler

Posted 20 Oct 2023 on Hotels
lovely hotel, provided basic facilities such as shower products, clean towels, tea/coffee and biscuits. also provided cups, pans, microwave, hob and fridge.
4 out of 5
by A verified traveler

Posted 6 Oct 2023
This is the second time my boyfriend and I have stayed here, and it never disappoints. The hotel is rich with history with modern uogrades to the rooms. We stayed in the most haunted room (Room 214), and I felt like I had an experience. Overall, if you want a place to stay that is rich in history with modern upgrades and is close to the Dudley Zoo & Castle and Black Country Loving Museum, this is the place to stay! Also, if you are a Peaky Blinders fan, their bar is decorated all out with memorabilia and has events designated to this series!
5 out of 5
by A verified traveler

Posted 22 Sep 2023
Easy access to zoo and living museum. Excellent food by Tony and staff. Sensible prices.
3 out of 5
by A verified traveler

Posted 16 Sep 2023
Kindness of staff