Ratings based on 272 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
The staff were very nice. The hotel is old and could use some upkeep. Convenient for what we needed for one night
by A verified traveler
Posted 17 Apr 2024
Good stay at reasonable price
by A verified traveler
Posted 28 Nov 2023
The place was uncomfortably hot at all times. Right next to a main road so no chance of sleep as cars and ambulances drive by all night long. Staff don't care and wouldn't help me connect to wifi. Beds have a weird shelf on the bedframe that hangs over the bed making it easy to hit your head. Just an awful experience.
by A verified traveler
Posted 26 Nov 2023
A fine old hotel, fomerly used by stars performing at the Hippodrome. Rooms now have handy kitchen areas, and are warm and spacious. Although breakfast isn't advertised, can usually be arranged.
by A verified traveler
Posted 12 Nov 2023
Nice very welcoming
by A verified traveler
Posted 9 Nov 2023 on Hotels
by A verified traveler
Posted 20 Oct 2023 on Hotels
lovely hotel, provided basic facilities such as shower products, clean towels, tea/coffee and biscuits. also provided cups, pans, microwave, hob and fridge.
by A verified traveler
Posted 6 Oct 2023
This is the second time my boyfriend and I have stayed here, and it never disappoints. The hotel is rich with history with modern uogrades to the rooms. We stayed in the most haunted room (Room 214), and I felt like I had an experience. Overall, if you want a place to stay that is rich in history with modern upgrades and is close to the Dudley Zoo & Castle and Black Country Loving Museum, this is the place to stay! Also, if you are a Peaky Blinders fan, their bar is decorated all out with memorabilia and has events designated to this series!
by A verified traveler
Posted 22 Sep 2023
Easy access to zoo and living museum. Excellent food by Tony and staff. Sensible prices.
by A verified traveler
Posted 16 Sep 2023
Kindness of staff