Ratings based on 493 Verified Reviews

4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 May 2024
4 out of 5
by A verified traveler

Posted 10 Apr 2024
Beautiful surroundings and attractive hotel.
3 out of 5
by A verified traveler

Posted 10 Mar 2024
Booked too room with ‘a view’, view was of the car park . Decor looking a little ‘tired’, and paintwork scuffed and chipped in places.
4 out of 5
by A verified traveler

Posted 8 Mar 2024
Set in a beautiful location , surrounded by a golf course and some very nice properties . The hotel /spa health club is full of character and very different to the norm . The health club and spa is obviously a big area of business for the hotel and much of the front car park is reserved for members . The hotel entrance hallways , bars and restaurant are wood panelled with a darkish wood which gives character but I felt some areas and certainly my room could do with a freshen up . It was nice enough, well appointed and reasonably comfortable . I decided to have a pizza and a glass of wine in my room and it was delicious . My only real complaint is a common gripe of mine , in that when I checked out at 7am the person on the desk , I assume the night clerk, had no clue how to work the computer to produce invoices etc. the queue of two of us took an age to get released and the efforts of the clerk were painful to watch .
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Feb 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Feb 2024 on Hotels
4 out of 5
by A verified traveler

Wouldn’t book that room again

Posted 4 Feb 2024 on Hotels
The cleanliness was not up to high standard considering i paid £330 for the room for the night. The toilet door did not have a lock and did not close properly. There was two water cans and two sparking water with two crisps.
5 out of 5
by A verified traveler

Posted 27 Jan 2024
Staff are amazing
3 out of 5
by A verified traveler

Posted 20 Jan 2024 on Hotels
Stay was a short business trip. The staff are friendly but it almost seems robotic. Room was not cleaned very well. There was no shower gel the first morning so i removed the top of bottle and left it in the bath to show it needed replaced. It was still there when i came back so i can assume the bath/shower hasn't cleaned. Went ot irder room service and that wasn't available so I was booked into the restaurant which was a carvery. Food was fine.