Ratings based on 572 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from ECRU

Posted 28 May 2024
This hotel is great, conveniently located to shopping, dining, and tourist locations such as the botannical gardens. Staff is friendly and accommodating. Breakfast is a real plus.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 May 2024
2 out of 5
by A verified traveler

Posted 26 May 2024
Only issue I had that was a huge factor in our itinerary is we weren't able to check-in for over an hour past check-in time due to numerous late checkouts. The front staff was exceptional and handled the situation to the best of their abilities, they were professional and very apologetic.
4 out of 5
by A verified traveler

Posted 25 May 2024
Helpful front staff
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 May 2024
5 out of 5
by A verified traveler from Kissimmee

Posted 25 Apr 2024
The Staff and services are amazing, thanks
4 out of 5
by A verified traveler

Posted 13 Apr 2024
💕
4 out of 5
by A verified traveler

Posted 7 Apr 2024
The staff member helped us secure a room even though Expedia sold us a room and the hotel was sold out . Luckily , the Holiday in employee was kind and hard working . A reservation called in to cancel and we got that room . It was a mixture of luck , good timing , and a good Holiday inn employee.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Mar 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Mar 2024