Ratings based on 980 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
Hany on reception very helpful and welcoming. Everywhere very clean. Good shower.
Pillows too flat and hard, no cup in en suite, no table or shelf on which to place small items.
Comment from Hotel Management
6 Jun 2024 by easyHotel Birmingham, Hotel Management
Thank you for your feedback! We're pleased to hear that Hany provided you with helpful and welcoming service at reception and that you found our hotel to be very clean.We appreciate your comments regarding the pillows and amenities in the room. Your feedback helps us to identify areas where we can improve, and we'll certainly take it into consideration as we continue to enhance our guest experience.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back again soon! Safe travels!
by A verified traveler
Posted 5 Jun 2024
The hotel was about a 5 minute walk from the train station, town hall and theatre. So convenient to the city centre so we could walk everywhere. Rooms are small but very clean and the bed was very comfortable.
by A verified traveler
Posted 4 Jun 2024
The reception staff were amazing. I would definitely recommend.
Comment from Hotel Management
4 Jun 2024 by easyHotel Birmingham, Hotel Management
Dear Elizabeth, Thank you for your feedback and for highlighting our friendly and welcoming reception team. We're delighted to hear that they made a positive impression on your stay.Your kind words mean a lot to us, and we'll be sure to pass along your compliments to our reception staff.We're committed to continuously improving our services, and we hope to welcome you back for an even better experience in the future. If there's anything else we can do to enhance your stay next time, please don't hesitate to let us know.Thank you for choosing to stay with us, and we look forward to welcoming you back soon!Best wishes, easyHotel Birmingham
by A verified traveler
Posted 29 May 2024
It’s really conveniently situated and lots of places to eat nearby.
Comment from Hotel Management
29 May 2024 by easyHotel Birmingham, Hotel Management
Dear Ravi,Thank you for your feedback!We're delighted to hear that you found our hotel conveniently situated and surrounded by plenty of dining options. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future!Warm regards,
by A verified traveler
Posted 29 May 2024
Myself daughter & grandaughter stayed for one night and was really pleased with the accommodation for the price clean friendly and comfortable and close to train station shops etc . Would def stay again for short trips
Comment from Hotel Management
29 May 2024 by easyHotel Birmingham, Hotel Management
Dear Tracey, Thank you for your feedback!We're delighted to hear that you, your daughter, and granddaughter enjoyed your stay with us. It's wonderful to know that you found our accommodation clean, friendly, and comfortable, and that our location near the train station and shops suited your needs. We look forward to welcoming you back for another enjoyable stay on your future short trips!Warm regards,easyHotel Birmingham
by A verified traveler
Posted 27 May 2024
Check in and check out was so smooth! The room was clean and nicer than expected. Shoutout to Eliza on reception who was so kind and helpful every time :)
Comment from Hotel Management
27 May 2024 by easyHotel Birmingham, Hotel Management
Dear Anna, Thank you for your wonderful feedback!We're thrilled to hear that you had a smooth check-in and check-out experience and that the room exceeded your expectations in terms of cleanliness and comfort. It's fantastic to know that Eliza provided you with kind and helpful service throughout your stay. We'll be sure to pass along your compliments to her.We hope to welcome you back for another enjoyable stay in the future!Warm regards,easyHotel Birmingham
by A verified traveler
Posted 27 May 2024
I've never stayed in an easy hotel before it suited my wife and i just somewhere to lay our heads for the night it was clean and tidy ,staff very friendly and a good price for the centre of Birmingham.
Comment from Hotel Management
27 May 2024 by easyHotel Birmingham, Hotel Management
Thank you for choosing to stay with us!We're thrilled to hear that your first experience with easyHotel was a positive one and that our hotel suited your needs perfectly. It's wonderful to know that you found our rooms clean and tidy, our staff friendly, and our location convenient for exploring the center of Birmingham.We appreciate your feedback and hope to have the pleasure of welcoming you back for another comfortable stay in the future.Warm regards,
by A verified traveler
Posted 25 May 2024
Exactly as advertised, close to the railway station, able to walk to Utilita Arena, receptionist Victoria very helpful and welcoming, especially when giving directions. Also offered calling me a taxi if needed. Will happily book again if needed.
Comment from Hotel Management
25 May 2024 by easyHotel Birmingham, Hotel Management
We're delighted to hear that your stay with us lived up to your expectations and that our location near the railway station and Utilita Arena suited your needs perfectly. It's wonderful to know that Victoria provided you with such helpful and welcoming service. We'll be sure to pass on your kind words to her. We look forward to the opportunity to welcome you back whenever you're in need of accommodation in the area!Warm regards,
by A verified traveler
Posted 19 May 2024
Good quality for the price. Quiet in the room.
Comment from Hotel Management
21 May 2024 by easyHotel Birmingham, Hotel Management
Dear Andrew,Thank you for your feedback! We're glad to hear that you found our hotel to offer good quality for the price and that your room was quiet, providing you with a comfortable stay. If there's anything else we can do to enhance your experience or if you have any further feedback, please feel free to let us know. We look forward to welcoming you back for another stay in the future!Kind regards,
by A verified traveler
Posted 19 May 2024
Cheap, convenient and clean. Perfect for quick 1 night stop over.
Comment from Hotel Management
19 May 2024 by easyHotel Birmingham, Hotel Management
Dear Mark,Thank you for your feedback! We're delighted to hear that you found our hotel cheap, convenient, and clean, making it perfect for a quick one-night stopover. We appreciate your kind words and hope to have the pleasure of welcoming you back for another stay in the future!Kind regards,
