Ratings based on 90 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Mar 2024 on Hotels
by A verified traveler
Posted 18 Feb 2024
by A verified traveler
Posted 14 Nov 2022
Highly recommended
by A verified traveler
Posted 21 Aug 2022 on Hotels
Parking was great, just £10 and secure parking.
Apartment was generally nice, tidy, and clean. Unfortunate that the bedroom door could not shut in the room with the twin beds (beds stopped the door). Only real disappointment, hence the low score, was the door to the balcony was gaffer tapped closed which looked scruffy and obviously prevented opening and enjoying sunny weather.
by A verified traveler
Posted 14 Jun 2022 on Hotels
by A verified traveler
Nice One
Posted 1 May 2022 on HotelsThe apartment was very clean amd homely
by A verified traveler
Posted 20 Mar 2022
Good quality for price
by A verified traveler
Posted 20 Feb 2022 on Hotels
by A verified traveler
Will book again
Posted 15 Feb 2022 on HotelsExcellent place to say. And so central to everything.
by A verified traveler
Posted 26 Jan 2022 on Hotels
Its worth knowing before you book that the rooms are in a residential block of flats, so as well as guest rooms there are people living in the property too.
It's not in a very nice area. The apartment next to ours had dents in the door where the police have raided them, there was a gentleman in the flat opposite having a very loud disagreement on the phone with what we gathered from the conversation was his drug dealer and banging his fists on the walls. There was also two trolleys abandoned in the car park which we had to pay £10 to use
The apartment itself is a bit tired.
Three TV remotes but only one set of batteries
The bath was dented in several places and had a long black hair inside on arrival
Good Points-
The bed is really comfy
The towels provided are good quality
Lovely big balcony
I think this would be fine for a group of young people looking to rest their head after a night of partying but for couples looking for a home away from home type setting this is not the right place
Comment from Hotel Management
31 Jan 2022 by General manager, Hotel Management
Hi Thank you for your review. You will find that most serviced apartments in Birmingham are in shared with residential flats. The shopping trolleys are not abandoned but for use of residents and guest to help with shopping and other bags. In central Birmingham you will find £10 is a reasonable rate for secure parking over night. Apologies for the hair left in the bath and the dead batteries. However we do provide a helpline. which you could have called to resolve these issues. Kind Regards Comfort Zone Management.
