Ratings based on 987 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
There was a dirty towel hanging behind the door when we arrived.
by A verified traveler from TOPEKA
Posted 8 Jun 2024
by A verified traveler
Posted 2 Jun 2024
The property is clean, well appointed and roomy. A couple of maintenance issues in the room (broken drawer..just a screw that had come out, broken power receptacle cover and broken USB plugs in the bedside power station) but they weren’t that big of a problem. The room was nice.
They gave me no receipt when we checked out ...said "Expedia would do that". Expedia didn't, of course, so I checked my credit card transactions only to find that the Candlewood had charged an additional $75 before the trip and, if that was a deposit, it still hasn't been refunded days after our stay. The staff was otherwise courteous and helpful.
by A verified traveler
Posted 28 May 2024
Great location. Plenty of dining options. Very comfortable stay and helpful staff.
by A verified traveler
Posted 27 May 2024
Nice
by A verified traveler
Posted 24 May 2024
They wouldn’t let me check in
by A verified traveler
Posted 13 May 2024
by A verified traveler
Posted 12 May 2024
Love this place! Worth every penny!!
by A verified traveler from PHENIX CITY
Posted 14 Apr 2024
The manager, Julia, was very informative & helpful
with our check in by explaining all the amenities & local restaurants around there. I will most definitely stay here again
by A verified traveler
Posted 10 Apr 2024
