Ratings based on 470 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bedford
Posted 4 May 2024
Ladies at the counter were so helpful. The rooms are clean and very comfortable. I love that there is an electric teapot for tea and coffee. There is also a minibar. There is a towel drier which was great for clothes you hand wash. There is a website to order things you might need, like pillow, tea bags, extra towels. Simple to use and very convenient. Walking to the hotel from the train station was a little difficult, but only because we didn't know where we were going. The location of the hotel is amazing.
The breakfast buffet costs more than we would normally pay (22E) but there aren't Breakfast places near there and the breakfast and staff were amazing. The variety of options were more than I have ever seen in any hotel including omlets made to order. The dining room was a beautiful location with beautiful views of the river.
I would definitely stay here again.
Comment from Hotel Management
8 May 2024 by Fabian Sempf, General Manager, Hotel Management
Dear Guest, many thanks for your great feedback regarding your stay here at the NH Bingen! It is a pleasure for me to forward your praise to all my colleagues! Hopeful to welcome you soon back again here! With kind regards!
by A verified traveler
Posted 17 Mar 2024
Great & knowledgable staff! The only thing was the amount of DUST BUNNIES throughout the room. 2 actual fans were in the room but we couldn't get them apart to clean the blades.
Comment from Hotel Management
27 Mar 2024 by Fabian Sempf, General Manager, Hotel Management
Dear Michele, many thanks for your nice feedback regarding your stay here at our NH Bingen! I am sorry that the fans was in a bad condition! I will discuss this with my housekeeping staff ASAP! Hopeful to welcome you soon back again! With kind regardsFabian SempfGeneral Manager
by A verified traveler
Posted 25 Feb 2024 on Hotels
by A verified traveler
Posted 12 Jan 2024 on Hotels
by A verified traveler
Posted 16 Oct 2023
by A verified traveler
Posted 21 Aug 2023
The ONLY complaint we have is that our room was NOT air-conditioned and it was 84 degrees when we attempted to go to sleep at 9:30 pm. Not a good night even with the balcony door open as the night eventually cooled off.
by A verified traveler
Posted 31 May 2023
by A verified traveler
Posted 24 May 2023 on Hotels
by A verified traveler
Posted 21 May 2023 on Hotels
by A verified traveler
Posted 20 May 2023 on Hotels
This modern hotel was the highlight of our trip to Germany, mainly because of the staff, who were incredible—very facile with English and extremely helpful arranging tix for the Rhine River cruise (Bingen to St Goar), and rental bicycles for our ride back. The hotel was situated on the river, easily accessible, lots of parking, and absolutely fantastic in every way.
Comment from Hotel Management
27 May 2023 by Fabian Sempf, General Manager, Hotel Management
Dear Guest, many thanks for your voting here on Hotels.com! It was a pleasure to read that you was so satisfied with your stay! With kind regards Fabian Sempf General Manager
