Ratings based on 129 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Mar 2024 on Hotels
Comment from Hotel Management
8 Mar 2024 by Xavier M -Dep. Recepción, Hotel Management
Muchas gracias por tomarse el tiempo para compartir su calificación Sr. Francisco. Nos alegra saber que disfrutó de nuestro hotel y sus instalaciones. Esperemos verle pronto.
by A verified traveler
Posted 12 Jun 2023 on Hotels
all very good room restaurant service and underground parking
Comment from Hotel Management
22 Nov 2023 by Xavier M. , Hotel Management
We are glad to know that both the parking and the restaurant service were to your liking.
by A verified traveler from Guatemala
Posted 5 Jun 2022
Very nice and modern
by A verified traveler
Posted 9 Feb 2022
Superb welcome by reception (nearly midnight!) and all staff friendly and helpful. Hotel bedroom of exceptional standard. Excellent location.
by A verified traveler
great for the price
Posted 13 Jan 2021 on HotelsGood gym- WiFi was a bit on and off, and the food is very good
Comment from Hotel Management
15 Jan 2021 by Front Desk Reception, Hotel Management
Dear Damon. Thank you for your time in writing to us. We are currently working on improving the wifi theme you mentioned. We are glad you liked the food and the gym. We hope to see you soon.
by A verified traveler
Great new hotel
Posted 2 Feb 2020 on HotelsExcellent room, very modern, clean and comfortable. Huge comfortable bed and pillows. Quirky shower room with an in built curtain blind as there was a window in to the room!
Reception were very friendly helping to guide me to the car park round the back of the hotel although parking on the street in front is cheaper if you arrive late and leave early.
The Spar next door is handy for picking up some bits if you’re staying long.
I’d definitely stay again if I’m in the area.
Comment from Hotel Management
3 Feb 2020 by Dirección Hotel Ciudad de Binéfar, Hotel Management
Thank you for your review. Hope to see you again. Best regards
by A verified traveler
Basically good, but lack of hot water supply
Posted 4 Dec 2019 on HotelsI stayed with my family. And we faced with lack of hot water in shower/bath.
Others were ok. Staffs were kind. The room we stayed was clean.
Comment from Hotel Management
14 Jan 2020 by Dirección Hotel Ciudad de Binéfar, Hotel Management
Thank you for your review. Hope to see you again. Best Regards
by A verified traveler
Best hotel ever!!!
Posted 8 Aug 2019 on HotelsThe hotel was amazing! Great design, great service, delicious food, awesome gym. We didn’t stay long enough to enjoy the spa treatments but we would love to come back!
Comment from Hotel Management
9 Aug 2019 by Dirección Hotel & Spa Ciudad de Binéfar, Hotel Management
Thank you so much for your review. Hope to see you again. Best regards
by A verified traveler
Posted 31 Jul 2019
Reception staff were very helpfull with a booking issue after a long journey
Comment from Hotel Management
5 Aug 2019 by Dirección Hotel & Spa Ciudad de Binéfar, Hotel Management
Thank you for your review. Hope see you soon. Best Regards
by A verified traveler
Posted 16 Sep 2018 on Hotels
Comment from Hotel Management
17 Sep 2018 by Departamento de Recepción, Hotel Management
Muchas gracias por su valoración Eddie, nos alegra ver esa puntuación. Esperamos que vuelva a disfrutar de nuestro establecimiento pronto. Reciba un cordial saludo
