Ratings based on 960 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Stayed here twice. First time wasn’t bad… this time around the bathroom looked like it hadn’t been wiped and the bedding had a stain. I slept in my clothes and didn’t shower. Just a quick overnight before hitting the road in the am. Guess it wasn’t horrible for the price point.
by A verified traveler
Posted 14 Jun 2024
The staff were very polite and kind. Everyone there was very helpful.
Comment from Hotel Management
15 Jun 2024 by Hotel Manager , Hotel Management
Dear James,Thank you for your kind words about our staff. We're delighted to hear that you found everyone polite, kind, and helpful during your stay. Providing exceptional service is our top priority, and your feedback is greatly appreciated. We look forward to welcoming you back for another pleasant experience.Sincerely, Hotel Manager
by A verified traveler
Posted 9 Jun 2024
Friendly staff. Great breakfast! Attentive staff in the breakfast area. She was always cleaning and making sure that everything was available to guest!
Comment from Hotel Management
11 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your delightful review! We're thrilled to hear that you enjoyed our friendly and attentive staff, as well as our delicious breakfast. We strive to provide exceptional service and cleanliness for our guests, and we're glad to see it reflected in your experience. We hope to welcome you back soon for another enjoyable stay!Sincerely, Hotel Manager
by A verified traveler
Posted 8 Jun 2024
Comment from Hotel Management
9 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback with us. We appreciate your honesty and will take your comments into consideration to improve our services for future guests. We hope to have the opportunity to welcome you back and provide a better experience next time.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager
by A verified traveler
Posted 3 Jun 2024
Lobby smelled like it was cleaned with a dirty rag , rooms were not cleaned correctly
by A verified traveler
Posted 3 Jun 2024
Overall, stay was nice. No problems with the room other than long strands of blond hair here and there ( we are NOT blond). The room felt and smelled damp upon arrival. I had an extra car air freshener that I placed on the vent of the air conditioner that was the perfect remedy. I had a non-smoking room but the hallway reeked of cigarette and marijuana smoke our entire trip. At one point, we could smell it in our room from other guests. We were on the 4th floor. Check in was a breeze. Check out, as well. Waffle House within walking distance to hotel. One thing I didn’t like: the lobby restroom is directly in front of the hotel elevators. It smelled so strongly of urine OUTSIDE of the restroom with the door closed, there HAD to be urine all over the floor in there. It made the wait for the elevator unbearable. That seriously needs to be addressed!! Didn’t have breakfast. We chose to sleep in.
Comment from Hotel Management
4 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that overall, your stay was pleasant and check-in/out were smooth. We apologize for any inconvenience caused by the issues you encountered, including the odor in the hallway and lobby restroom. Please rest assured, we take your concerns seriously and will address them promptly to ensure a more enjoyable experience for our future guests. We appreciate your understanding and hope to welcome you back for a more seamless stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 3 Jun 2024
very close to the beach
Comment from Hotel Management
3 Jun 2024 by Hotel Manager , Hotel Management
Dear Alexandra,Thank you for your recent stay at our hotel. We're glad to hear that our proximity to the beach added to your enjoyment during your stay! It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area.Sincerely, Hotel Manager
by A verified traveler
Posted 31 May 2024
Convenient and a good property near the interstate I-10 very safe and good location with good service over all.
We had a good stay for two nights and will recommend to others. We will come back again when in the area !
Comment from Hotel Management
1 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your positive experience with us! We're thrilled to hear that you found our hotel convenient, safe, and well-located. It's fantastic to know that you enjoyed our good service during your two-night stay. We appreciate your recommendation and look forward to welcoming you back again whenever you're in the area!Sincerely, Hotel Manager
by A verified traveler
Posted 31 May 2024
Nice stay
Comment from Hotel Management
1 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your kind feedback! We're delighted to hear you enjoyed your stay with us. If there's anything specific that made your experience memorable, we'd love to know so we can continue providing exceptional service. We look forward to welcoming you back in the future!Sincerely, Hotel Manager
