Ratings based on 946 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kings Park
Posted 2 Jun 2024
This is a pleasant place to stay. The staff was wonderful and friendly. Rooms were quiet. Hotel was centrally located and a walk or short Uber ride.
Comment from Hotel Management
5 Jun 2024 by Annette, Hotel Management
Dear LeslieWe are glad to hear you have a nice stay, and thanks for your feed back.Best regardsHotel Svanen
by A verified traveler
Posted 2 Jun 2024
Romm and bathroom very large. Very good breakfast
Comment from Hotel Management
7 Jun 2024 by Annette, Hotel Management
Hi FedericoWe are glad to hear you like our Hotel, and hope you have some lovely days in Billund.Best regardsHotel Svanen
by A verified traveler
Posted 2 Jun 2024
Hotel was fine, layout of our room was awkward. It was hard to watch the tv mounted in the corner with the sofa bed underneath. The room was also very warm and stuffy with poor air circulation. We were all very warm while sleeping. Fan didn’t help much and the one window didn’t provide much relief. On the positive side the staff were lovely and the breakfast was amazing!!!
Comment from Hotel Management
5 Jun 2024 by Annette, Hotel Management
Dear JenniferWe are sorry to hear the room was warm, and we hope you use the fan in the room. We also hope you have some amazing days in Billund.Best regardsHotel Svanen
by A verified traveler
Posted 30 May 2024
The staff really nice , helpful, Diego and Soane really kind and nice.
Comment from Hotel Management
30 May 2024 by Annette, Hotel Management
HiWe thank you so much for your feed back, we really glad to hear that.Best regardsHotel Svanen
by A verified traveler from Waltham
Posted 14 May 2024
Everyone on staff was courteous, professional, and friendly. The property was well-kept. It sits near several bus routes, which made getting around easy. Staff made themselves available to answer questions and otherwise help me during my stay. I’d return.
Comment from Hotel Management
15 May 2024 by Annette, Hotel Management
Dear guestWe thank you for your feed back, and hope you have some wonderful days in Billund.Best regardsHotel Svanen
by A verified traveler
Posted 14 May 2024
Just a very relaxed and pleasant small hotel.
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
5 Jun 2024 by Annette, Hotel Management
Dear NancyWe are glad to hear you have a nice stay, and thanks for your feed back.Best regardsHotel Svanen
by A verified traveler
Posted 7 Apr 2024
Welcoming and friendly staff. Wonderful room. Excellent shower room and super comfortable bed. Everything was spotlessly clean.
Dinner was sublime. Breakfast was excellent.
Everything about my stay was faultless. My only regret is not booking a longer stay!
Comment from Hotel Management
30 Apr 2024 by Annette, Hotel Management
Dear guestWe hope you have some amazing days in Billund.Best regardsHotel Svanen
by A verified traveler
Posted 2 Apr 2024
Clean,yummy food and great staff
Comment from Hotel Management
4 Apr 2024 by Annette, Hotel Management
Dear guestWe are really glad to hear you like our Hotel, and we also hope you have some amazing days in Billund.Best regardsHotel Svanen
by A verified traveler
Posted 31 Mar 2024
Nice hotel! Close to legoland staff were great, room is basic but clean. Shower small and bathroom overall could do with upgrade
Comment from Hotel Management
4 Apr 2024 by Annette, Hotel Management
Dear guestWe are really glad to hear you like our Hotel, and we also hope you have some amazing days in Billund.Best regardsHotel Svanen
