Ratings based on 972 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
Nice experience
Comment from Hotel Management
27 May 2024 by Monica, Hotel Management
Dear BrendanThank you very much for your kind feedback. We are happy to hear that you enjoyed your stay and hope to see you again some other time. Best regards, Monica , LEGOLAND
by A verified traveler
Posted 11 Apr 2024
Great staff & place to stay given the proximity to Legoland & the short walk to the Lego House. Cleanliness generally was good but the Lego characters in the bedroom are very dusty, the hotel needs to sort this out. Food wise, breakfast is fair but needs more fruit. The evening buffet is ok but only for one night. The staff are excellent.
Comment from Hotel Management
12 Apr 2024 by Maiken, Hotel Management
Dear ShoreThank you for your feedback We are sorry to hear that the stay/visit did not live up to your expectations. We hope you addressed the issues with the staff, so they had a chance to improve them immediately. If you wish to elaborate your experience, please send us an e-mail: info[at]legoland.dk Best regardsMaiken, LEGOLAND
by A verified traveler
Posted 11 Apr 2024
Amazing place for kids who love Lego, lots of play areas around the hotel to keep them busy, friendly staff and great food. Best place for a weekend away with kids!
Comment from Hotel Management
12 Apr 2024 by Maiken, Hotel Management
Dear ElzbietaThank you for your amazing feedback.We are happy to hear that you enjoyed your stay and hope to see you again some other time. Best regards, Maiken , LEGOLAND
by A verified traveler
Posted 29 Mar 2024
Comment from Hotel Management
5 Apr 2024 by Monica, Hotel Management
HiWe are sorry to hear that the stay/visit did not live up to your expectations. We hope you addressed the issues with the staff, so they had a chance to improve them. If you wish to elaborate your experience, please send us an e-mail: info[at]legoland.dk Best regards,Monica
by A verified traveler from Glen Burnie
Posted 29 Mar 2024
Comment from Hotel Management
5 Apr 2024 by Monica, Hotel Management
Hi DavidThank you very much for your kind feedback. We are happy to hear that you enjoyed your stay and hope to see you again some other time. Best regards, Monica
by A verified traveler
Posted 29 Mar 2024
Rooms worn down, food overpriced
Comment from Hotel Management
5 Apr 2024 by Monica, Hotel Management
Hi We are sorry to hear that the stay/visit did not live up to your expectations. We hope you addressed the issues with the staff, so they had a chance to improve them. If you wish to elaborate your experience, please send us an e-mail: info[at]legoland.dk Best regards,Monica
by A verified traveler
Posted 4 Mar 2024
Kettle in room had mould in it when I went to use it. Was replaced by housekeeping.
Room I was in (305) was tired and in need of a renovation. Chips in tiles in bathroom, bleach stains on the carpet, no USB outlets among the issues. Not worth the price I paid.
I do want to say the front desk staff were understanding of the issues and were extremely helpful when asked.
Comment from Hotel Management
6 Mar 2024 by LEGOLAND, Hotel Management
Hi Andrew,Thank you for your feedback. I am happy to hear that you addressed the issues when you where here, so that we had a chance to improve them.We hope to see you again some other time.Best regards,Anne Kathrine
by A verified traveler from STAMFORD
Posted 22 Feb 2024
February weekdays was the right choice. Hotel was not busy and felt like we had it for ourselves. Overall very good experience. Perfect for Lego lovers of all ages. Close to everything around (and there is plenty). Highly recommend.
Comment from Hotel Management
6 Mar 2024 by LEGOLAND, Hotel Management
Thank you very much for your kind feedback.We are happy to hear that you enjoyed your stay and hope to see you again some other time.Best regards,Anne Kathrine
by A verified traveler
Posted 18 Feb 2024
Great for kuds
Comment from Hotel Management
19 Mar 2024 by Sabrina, Hotel Management
Thank you very much for your kind feedback. We are happy to hear that you enjoyed your stay and hope to see you again some other time. Best regards,
by A verified traveler
Posted 8 Dec 2023
