Ratings based on 990 Verified Reviews
2.9 Room cleanliness
3.5 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
Lack of parking on the property. Lights in the bathroom were missing covers.
by A verified traveler
Posted 1 Jun 2024
Place is very outdated.
Electrical outlets have covers missing
Bathrooms ceiling fan/light no cover and loose
Paid less night before, at a different hotel with way better rooms.
by A verified traveler
Posted 30 May 2024
There is no iron board, iron to iron clothing. No coffee makers, the floors are not sweep and mopped, the shower floor is so filter dirty, we did not utilize the shower w stay at Rodeway inn. The place needs a lot of improvement. Even the grounds, the trash cans were over overflowing w garage
Comment from Hotel Management
30 May 2024 by Rodeway Inn, Hotel Management
Viola, thank you for taking the time to fill out our survey. We do appreciate any and all feedback. Our apologies for the issues you experienced while staying with us. We will be sure to pass all this information along to our housekeeping staff.
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
28 May 2024 by GM, Hotel Management
Dear Lex,Thank you for taking the time to fill out our online survey regarding your most recent stay with us. We sincerely apologize that your stay did not meet your expectations. We continuously grow from our reviews and will use yours as a stepping stone.Kind regards,Rodeway Inn Staff
by A verified traveler
Posted 20 May 2024
The stay here was alright, but there were definitely issues. First at check in, despite being told my name and given my ID the clerk tried to check me in as someone else. The room keys gave all types of issues; the first two sets didn't open the door and the master key had to be used. Only one key on the third set she brought us worked. We had asked for a late check out due to the race we were in town for would end roughly at check out (11) and we'd like to shower before hitting the road. We were told they would put us down for a one hour late checkout (noon), but the maid service came in at 1110, shocked to find us in the room as they weren't told about the late check out.
Add in the general noise of other guest stomping around at 1am above us and the random cars/airplanes it made for a rather uncomfortable stay.
Comment from Hotel Management
21 May 2024 by GM, Hotel Management
Dear John,Thank you for taking the time to fill out our online survey. We sincerely apologize for the issues you had during your stay as we strive for excellence for everyone of our guests. Our housekeeping staff should have been informed of the late checkout and again I am truly sorry for the disturbance it caused. We value your feedback.Thank you,Rodeway Inn
by A verified traveler
Posted 19 May 2024
nice quit need a little bit of maintenance but all is good
Comment from Hotel Management
21 May 2024 by GM, Hotel Management
Dear Theodore,Thank you for taking the time to fill out our online survey. We truly appreciate your feedback. We will share your comments with our staff. We hope to see you again for future stays.Thank you,Rodeway Inn
by A verified traveler
Posted 11 May 2024
No one showed for shuttle at 530 am leaving me trying to get aride.
Comment from Hotel Management
13 May 2024 by GM, Hotel Management
Dear Jan,We sincerely apologize for missing the shuttle run during your stay. The staff member who was working has been talked to and it will not happen again. We truly value your feedback.Kind regards,
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
13 May 2024 by GM, Hotel Management
Dear Terry,Thank you for taking the time to fill out our online survey as we truly value your feedback. We hope to see you again for future stays.Kind regards,Rodeway Inn
by A verified traveler
Posted 7 May 2024
This room was horrifyingly dirty. Disgusting. I walked in and it smelled... just, bad. I went into the bathroom and the toilet was open, there was urine in it, and it hadn't been scrubbed; there was poop on the bowl. The walls were so filthy, there were dried spills on the floor so you could tell they hadn't mopped. Every nook and cranny of this room was dirty. This is the dirtiest place I've ever stayed. The place needs updated and repairs everywhere, also. Everything in the place was shabby-looking and beat up. But, I suppose that comes after just simply cleaning the place. I have photos and will be sharing them with all relevant contacts.
Comment from Hotel Management
13 May 2024 by GM, Hotel Management
Dear Liberty,Thank you for taking the time to fill out our online survey as we truly appreciate your feedback. We sincerely apologize for failing to meet your expectations. We strive for excellence and it saddens us we let you down. The issues have been passed to housekeeping and maintenance to be resolved.Kind regards,Rodeway Inn
by A verified traveler
Posted 6 May 2024
Close to the airport and downtown
Comment from Hotel Management
13 May 2024 by GM, Hotel Management
Dear Ronnie,Thank you for taking the time to fill out our online survey as we truly value your feedback. We hope to see you again for future stays.Kind regards,Rodeway Inn
