Ratings based on 884 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
20 Apr 2024 by David, Hotel Management
We are sorry to hear your visit to Big Sur Lodge did not meet expectations, we have given your complaint to management and will address accordingly. Thank you for feedback. Best Wishes.
by A verified traveler
Posted 4 Apr 2024
by A verified traveler
Posted 3 Apr 2024
Excellent location in the woods.
Comment from Hotel Management
3 Apr 2024 by Garret , Hotel Management
Thank you for the great feedback during your stay. Thanks again and have a great day.
by A verified traveler
Posted 26 Mar 2024
Wonderful large and comfortable
Comment from Hotel Management
29 Mar 2024 by Garret , Hotel Management
Thank you for the great feedback and glad everything was as expected. Thanks again and have a great night.
by A verified traveler
Posted 26 Mar 2024
A little funky but rustic and beautiful!
Comment from Hotel Management
29 Mar 2024 by Garret, Hotel Management
Thank you for the great feedback and glad everything was as expected. Thanks again and have a great night.
by A verified traveler
Posted 19 Mar 2024
Comment from Hotel Management
22 Mar 2024 by Garret, Hotel Management
Thank you for the great feedback and glad you enjoyed staying with us. Thanks again and have a great night.
by A verified traveler
Posted 13 Mar 2024
Amazing, natural woodsy location … beautiful redwood trees
Comment from Hotel Management
15 Mar 2024 by Garret , Hotel Management
Thank you for the great feedback and happy you enjoyed staying with us. Thanks again and have great night. Front Desk StaffBig Sur Lodge
by A verified traveler
Posted 12 Mar 2024
Great location in Big Sur
Comment from Hotel Management
15 Mar 2024 by Garret, Hotel Management
Thank you for the great feedback and happy you enjoyed staying with us. Thanks again and have great night. Front Desk StaffBig Sur Lodge
by A verified traveler from Washington
Posted 6 Mar 2024
Dreamy and special. The redwood walk was a nice bonus.
Comment from Hotel Management
7 Mar 2024 by Garret, Hotel Management
Thank you for your feedback regarding your stay. Glad your stay with us was a good one and have a great day. Front Desk Staff Big Sur Lodge
by A verified traveler
Posted 2 Mar 2024
My friends and I enjoyed this property immensely as part of our getaway to Big Sur. Comfortable beds and room, friendly staff, delicious restaurant & coffee shop, warm fireplace in the lobby and restaurant, great gift shop and a perfect location. We hiked the nearby trails in the beautiful redwoods that were spectacular. Parking is easy. It's a beautiful, comfortable, fantastic lodge!
Thanks to the superb and friendly staff for making us feel so welcomed and happy here. We can't wait to come back and stay again.
Comment from Hotel Management
4 Mar 2024 by Garret, Hotel Management
Thank you for your feedback and glad you enjoyed your stay with us. Thanks again and have a great day. Front Desk StaffBig Sur Lodge