Ratings based on 772 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Though off of US 30, it is quiet and comfortable.
Comment from Hotel Management
18 Jun 2024 by Manager, Hotel Management
Hello Patrick,We're pleased to hear you found our location quiet and comfortable. Your feedback is appreciated, and we hope to welcome you back in the future.
by A verified traveler
Posted 3 Jun 2024
There were feces on our bed but it was 2am when we checked in and we were drained so all 3 of us slept in one bed and someone put a wet towel over the fire alarm to smoke and it was never removed by their cleaning people this place is trash I have pics to prove
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello Richard, We are truly sorry for the inconvenience you experienced during your stay. Your feedback is valuable to us, and we take cleanliness and safety very seriously. Please reach out to our management team directly to address these issues further.
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
19 Jun 2024 by Manager, Hotel Management
Hello Amy,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another enjoyable experience at our hotel.
by A verified traveler
Posted 4 May 2024
Was so dirty and smelled so bad
Comment from Hotel Management
7 May 2024 by Manager, Hotel Management
Hello Sarah, We apologize for any inconvenience you may have experienced during your stay. Your feedback is valuable to us and will be shared with our team for review. We strive to provide a pleasant environment for all our guests. Thank you for bringing this to our attention.
by A verified traveler
Posted 19 Apr 2024
No elevators.
Comment from Hotel Management
20 Apr 2024 by Manager, Hotel Management
Hello Brenda,We appreciate your feedback regarding the elevator. Please feel free to reach out to our management team with any further comments or concerns about your stay. Thank you for choosing our hotel for your accommodation.
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
14 Apr 2024 by Manager, Hotel Management
Hello cheryl,We are delighted to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to contact us directly. We look forward to welcoming you back soon!
by A verified traveler
Posted 24 Mar 2024
It wasn’t dirty per say, but it wasn’t the Ritz. Beds were on a metal frame so they were pretty noisy. The pool was nice!!
Comment from Hotel Management
24 Mar 2024 by Manager, Hotel Management
Hello Molly,We appreciate your feedback on your recent stay. Your comments will help us improve our services. We're glad you enjoyed the pool during your time here. Should you have any further concerns, please don't hesitate to reach out to our management team for assistance.
by A verified traveler
Posted 15 Mar 2024
We have never been to the area. This was a very good, central location. Close to several restaurants. Good customer service. Clean. Comfortable bed.
Comment from Hotel Management
16 Mar 2024 by Manager, Hotel Management
Hello Kristin,We are pleased to hear that you enjoyed our central location and experienced good customer service during your stay with us. It's great to know that you found the hotel clean and that you had a comfortable night's rest on our beds. We hope your visit to the area was memorable and we look forward to welcoming you back in the future.
by A verified traveler
Posted 26 Feb 2024 on Hotels
If i had a different room my rating would of been higher but being i had the room by the main stairs and the pool it was anything but a restful nights sleep. Room was very clean and nice however the smell of chlorine and the pounding of feet up and down stairs did not make for an enjoyable stay.
Comment from Hotel Management
28 Feb 2024 by Manager, Hotel Management
Hello Edwin,We appreciate your feedback and are glad you found the room clean and nice. We regret any inconvenience caused by noise disturbances near your room but will share your thoughts with our team for future improvements. Rest assured, your comments are valued to enhance our guests' overall experience.
by A verified traveler
Posted 22 Feb 2024
Comment from Hotel Management
22 Mar 2024 by Manager, Hotel Management
Hello Delbert,We are thrilled to hear that you had a wonderful stay with us! Our team looks forward to welcoming you back soon for another enjoyable experience.
