Ratings based on 653 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
This hotel was a very disappointing experience for us. The property is in a very poor condition. I believe it is being renovated in October but that doesn't help people now. The prices charged are for a premium hotel which at the moment is 2 star at best. I recommend going somewhere else.
by A verified traveler
Posted 19 Apr 2024
Friendly team, good breakfast and great location. The hotel is older and room’s a/c system did not work, hence we had a damp odor in the room the entire time…this would have been manageable but the windows were old and sealed permanently.
by A verified traveler
Posted 26 Jan 2024 on Hotels
by A verified traveler
Good place
Posted 19 Dec 2023 on Hotelsby A verified traveler
Posted 20 Nov 2023 on Hotels
by A verified traveler from DORAL
Posted 15 Nov 2023
by A verified traveler
Posted 26 Oct 2023 on Hotels
Could have done with power points next to the bed
by A verified traveler
Posted 22 Aug 2023 on Hotels
Comment from Hotel Management
11 Sep 2023 by Maxime Maillet, Hotel Management
Cher Paul,Nous regrettons de lire votre note de 2/10 et imaginons votre déception.Nous espérons regagner votre confiance sur les inconvénients rencontrés lors d'une prochaine visite.Au plaisir de vous accueillir à nouveau très bientôt.Cordialement,Maxime Maillet
by A verified traveler
Rose's Birthday celebration week
Posted 19 Aug 2023 on HotelsBreakfast was lovely, great quality and variety. Rooftop restaurant had great service, great food. Room cleaning was excellent. Reception staff were extremely helpful for all our needs. I'd certainly return.
Comment from Hotel Management
11 Sep 2023 by Maxime Maillet, Hotel Management
Dear Guest,Thank you for a great review! We are delighted to read that you enjoyed your stay so much regarding our premises and the quality of our services.We look forward to welcoming you back again very soon!Best Regards,Maxime MailletGeneral Manager
by A verified traveler
Posted 8 Aug 2023
The location of this property is the best part of the hotel - within walking distance from everything. However the hotel itself is in very rough condition - as an example the air conditioning did not work, the wall paint was peeling off the walls from humidity and the window was hanging on one hinge which was a safety hazard in our opinion especially with a 3 year old.
