Ratings based on 909 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
We particularly like Chloe at reception. She spent a lot of time helping us get Oreo Ted and was very funny and very kind.
by A verified traveler
Posted 4 Jun 2024
Un vrai bijou ! Merci
by A verified traveler
Posted 25 May 2024
Really comfortable, clean and excellent service.
Comment from Hotel Management
2 Jun 2024 by Grand Tonic Hôtel , Hotel Management
Dear Edward,We would like to thank you for choosing the Grand Tonic Hotel & Nuxe Spa for your stay in Biarritz! We are delighted to find out that you had an amazing time at our hotel!We look forward to welcoming you soon!Best regards,The Grand Tonic Hotel & Nuxe Spa Team
by A verified traveler
Posted 20 May 2024
Staff were very friendly and attentive but the rooms, which were refurbished in 2022, have not been done up to a very high standard for the price you pay - plastic pipework on display in the bathroom and grout that’s poorly done. The plumbing is equally poor - the bath took 30mins to fill half way! And the ‘pod’ coffee machine worked only intermittently. Real shame because it’s in a lovely area, right near the beach with lots of nice shops and cafe’s nearby. The staff were however excellent and the breakfast is superb!
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
2 Jun 2024 by Grand Tonic Hôtel , Hotel Management
Dear Keelin, We would like to thank you for choosing the Grand Tonic Hotel & Nuxe Spa for your stay in Biarritz! We are delighted to learn that you had a great stay with us! We look forward to welcoming you soon for your next stay! Best regards, The Grand Tonic Hotel & Nuxe Spa Team
by A verified traveler
Posted 15 Apr 2024
Only stayed one night all good
Comment from Hotel Management
23 Apr 2024 by Grand Tonic Hôtel , Hotel Management
Dear Baljit, We would like to thank you for choosing the Grand Tonic Hotel & Nuxe Spa for your stay in Biarritz. We will be happy to welcome you again for one of you next stay in Biarritz. Bien cordialement, L'équipe du grand tonic Hôtel & Spa Nuxe
by A verified traveler
Posted 18 Mar 2024 on Hotels
Comment from Hotel Management
23 Mar 2024 by Grand Tonic Hôtel , Hotel Management
Chère cliente, Nous tenons à vous remercier d'avoir choisi le Grand Tonic Hôtel & Spa Nuxe pour votre séjour à Biarritz. Nous sommes ravis que votre séjour a répondu à vos attentes ! Au plaisir de vous accueillir à nouveau lors de l'un de vos prochaines vacances, Bien cordialement, L'équipe du Grand tonic Hôtel & Spa Nuxe
by A verified traveler
Posted 8 Mar 2024 on Hotels
Comment from Hotel Management
12 Mar 2024 by Grand Tonic Hôtel , Hotel Management
Chère Céline, Nous tenons à vous remercier d'avoir choisi le Grand Tonic Hôtel & Spa Nuxe pour votre séjour à Biarritz. Nous espérons que vous avez passé un bon séjour parmi nous et serons ravis de vous accueillir à nouveau, Bien cordialement, L'équipe du Grand Tonic Hôtel & Spa Nuxe
by A verified traveler
Posted 30 Jan 2024 on Hotels
Comment from Hotel Management
3 Feb 2024 by Grand Tonic Hôtel , Hotel Management
Chère Zaria, Nous vous remercions d'avoir choisi le Grand Tonic Hôtel & Spa Nuxe pour votre séjour à Biarritz ! Nous sommes ravis d'apprendre que votre séjour parmi nous a été agréable! Dans l'espoir de vous revoir lors de vos prochaines vacances à BiarritzBien cordialement, L'équipe du Grand Tonic Hôtel & Spa Nuxe
by A verified traveler
Posted 29 Jan 2024 on Hotels
Comment from Hotel Management
3 Feb 2024 by Grand Tonic Hôtel , Hotel Management
Cher Robert, Nous vous remercions sincèrement d'avoir laissé une note parfaite suite à votre séjour précédent au Grand tonic Hôtel & Spa Nuxe! Nous serons enchantés de vous accueillir à nouveau.Bien cordialement, L'équipe du Grand Tonic Hôtel & Spa Nuxe
