Ratings based on 26 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
Excellent stay, hiwever room size is small compare to the price being charged.
Comment from Hotel Management
21 May 2024 by General Manager , Hotel Management
Dear Mr. Arindam, Namaskar from IRA By Orchid Hotels, Bhubaneswar !!! We're glad to hear that you enjoyed your stay with us! We appreciate your feedback regarding the size of our rooms in relation to the price. Our team strives to provide the best value for our guests, ensuring a comfortable and memorable experience. We understand that space is an important factor, and we take your input seriously as it helps us to improve and refine our offerings. Please know we also offer a variety of room options to cater to different needs and preferences. We hope you'll consider exploring these alternatives on your next visit to ensure a stay that exceeds your expectations. If there are any specific suggestions you'd like to share about how we can enhance our accommodations, please don't hesitate to contact us directly. Your insights are invaluable in our mission to continuously better our service and facilities. Thanks & RegardsSaumya Ranjan
by A verified traveler
Posted 9 Mar 2024
Staff is really friendly.Food was really good. Overall must stay if staying in Bhuvaneswar
Comment from Hotel Management
11 Mar 2024 by DGM Operation, Hotel Management
Dear shaivya, Namaskar from IRA By Orchid Hotel, Bhubaneswar !!! We're thrilled to hear that you enjoyed the friendly service and delicious food during your stay with us in Bhubaneswar. Your recommendation is highly appreciated, and we aim to continue providing an exceptional experience for all of our guests. We look forward to welcoming you back for another great visit in the future. Thanks & RegardsSaumya RanjanDGM Operation
by A verified traveler
I would never stay there again
Posted 26 Feb 2024 on HotelsProperty in congested alleyway.
No parking facility.
Front desk did not look that appealing & still old fashioned paper work. Sign in register etc.
Rooms were very small, dirty, smelly,damp.
Saw three rooms to see which one I could like it.
Dirty bed sheets, dirty pillow covers with stain on them. Just one picture.
Checkout time 8am. Not good.
Hinge of toilet seat was loose. Very uncomfortable to sit.
Some how spent the night.
Comment from Hotel Management
23 Mar 2024 by General Manager, Hotel Management
Dear Mr. Ajir BihariNamaskar from IRA By Orchid Hotel, Bhubaneswar !!! We're genuinely concerned to read about your experience and take your feedback seriously. As per your feedback, we have taken a serious investigation among the staffs & CCTV footage and found below observations.1. You have mentioned Checkout time as 08:00 am but as per system you have checked out from Ira hotel Bhubaneswar around 10:30 . Please note Our standard Checkout time is 11:00 hrs not 8 AM.2. We never use manual paper register for Guest registration whereas our Hotel always follows E-Registration prior Check-in .3. As per our system record you had checked in room 306 and you are fine with the room & not received any complaints from your side. You have not seen any room for your choice before Check-in .4. The photo image you have upload with your feedback on which the Interior does not match with our property nor we don't provide flower printed Bed sheet\Mattress in any Room. Please reconfirm is it Ira Bhubaneswar or some other hotel you have stayed as We need to understand what went wrong actually in our Hotel . As your comments are crucial for us, and we are taking immediate steps to address these issues to enhance our guest experience. We are committed to providing our guests with the highest level of service and your input help us to continually improve. We hope to have the opportunity to welcome you back and provide you with the exceptional service that you should expect from us. Thank you for bringing these matters to our attention, allow us for another opportunity for better experience.Thanks & RegardsSaumya Ranjan
by A verified traveler
Posted 25 Feb 2024 on Hotels
Comment from Hotel Management
27 Feb 2024 by DGM Operation, Hotel Management
Dear Mr. Varun, Namaskar from IRA By Orchid Hotel, Bhubaneswar !!! Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Thanks & RegardsSaumya RanjanDGM Operation
by A verified traveler
Posted 13 Feb 2024 on Hotels
Comment from Hotel Management
29 Feb 2024 by DGM Operation, Hotel Management
Dear Mr. Srinivasa, Namaskar from IRA By Orchid Hotel, Bhubaneswar !!! Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Thanks & RegardsSaumya RanjanDGM Operation
by A verified traveler
Posted 30 Dec 2023
Comment from Hotel Management
1 Jan 2024 by DGM Operation, Hotel Management
Dear Mr. Nayan, Namaskar from IRA By Orchid Hotel, Bhubaneswar !!! Thank you for taking the time to leave us a review. We're sorry to hear that your experience with us wasn't up to your expectations. We would love to hear more about your experience so we can improve our services. As discussed we have noted your specific feedback or suggestions, please don't hesitate to contact us. We appreciate your business and hope to have the opportunity to serve you better in the future. Thanks & RegardsSaumya RanjanDGM Operation
by A verified traveler
Posted 26 Dec 2023
Comment from Hotel Management
30 Dec 2023 by DGM Operation, Hotel Management
Dear Ms. Kajal, Namaskar from IRA By Orchid Hotel, Bhubaneswar !!! Thank you for taking the time to leave us a review. We're sorry to hear that your experience with us wasn't up to your expectations. We would love to hear more about your experience so we can improve our services. If you have any specific feedback or suggestions, please don't hesitate to contact us. We appreciate your business and hope to have the opportunity to serve you better in the future. Thanks & RegardsSaumya RanjanDGM Operation
by A verified traveler from Bolton
Posted 25 Dec 2023
by A verified traveler
Posted 20 Aug 2023
The property is decent for single travellers or business travellers, is clean indoors, has very hospitable staff, and actually some excellent food in their restaurant. The food is quite expensive but very tasteful nonetheless. The real problem with this property that makes it not so family-friendly is the surrounding area..it is old and run-down, with absolutely nothing to do at walking distance.
by A verified traveler
Posted 2 Jul 2023 on Hotels
The best
