Ratings based on 10 Verified Reviews

3.5 out of 5
100% of guests recommend
3.4 Room cleanliness
4.1 Service & staff
3.0 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Feb 2023
3 out of 5
by A verified traveler

Average

Posted 19 Dec 2022 on Hotels
The front office & lobby look good. The restaurant is small but food is decent. The rooms are old style with old furniture. The rooms and washrooms need a lot of maintenance
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2022 on Hotels
2 out of 5
by A verified traveler

bad service hotel

Posted 29 Jun 2022 on Hotels
reception staff are with fixed mind, they are not happy with the online booking. room was very old, poorly maintained property. Aircon was ineffective, we have used table fan in to the room
4 out of 5
by A verified traveler

Posted 12 Jun 2022 on Hotels
Centrally located, very good ambience, quiet.comfortable. Very nice breakfast selections and other services. Good customer service. Pleasure to stay here. Only concern is the fittings amenities inside the room Ned a to be upgaded. Not upto the mask for foreign travellers and to a 4 star hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Dec 2021
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Mar 2019
3 out of 5
by A verified traveler

Posted 7 Feb 2019
Location was a plus.Staff was friendly. Food quality was excellent. Room air conditioning was noisy. Bath room was not up to date, with poor ventilation and drainage. Bath room amenities were sparse for the price range of the hotel.
4 out of 5
by A verified traveler

EMPIRE HOTEL gives feeling like heritage hotel.

Posted 7 Feb 2019 on Hotels
Hotel property is big , rooms are spacious , passage which leads to room from lift is they have to update for better feeling , it really waste entire feeling to stay in a good reception as well as big rooms. Or else everything is good including breakfast. Wifi is good in reception area but poor in room.
3 out of 5
by A verified traveler

Empires

Posted 25 Nov 2018 on Hotels
the hotel is definitely not as what is described by hotels.com website. Maybe it was the room / wing that I stayed. the AC was a window one and noisy. The rooms are run down and the walk way to the room was smelly with cigarette.