Ratings based on 1 Verified Reviews
1.0 Service & staff
1.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2022
Property uses misleading advertising. The property pictures on Ecpedia shows room with balcony, however property management refusef to honor it. By the time they agreed it was already past 11 PM, and i coukd not avail of room advertised on Expedia.
Comment from Hotel Management
10 Jun 2022 by Sheetal , Hotel Management
We are sorry to hear about your experience. We did check our listing and no where is "balcony" mentioned in the room details. Our rooms are either River View or Standard (No View). River View rooms may or may not have a balcony. Images available, are of both categories of rooms. It's unfortunate that you chose not to check-in because of this. It is not possible for us to shift/ change room allotments, but we were able to do it at the last moment for you. We would have loved for you to experience our services and then rated us.
We hope you would give us an opportunity in the future.
