Ratings based on 241 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Fantastic location, room was clean and made every day. But the hotel overall is so run down, scuffs all over the walls everywhere, toilet seat was chipped and dirty looking. No carpet in the halls, all doors in corridor slammed and echoed through the halls which wakes you up if other guest are inconsiderate. Overall I do feel we was missold on the hotel and quality despite being aware it was only 2*
by A verified traveler
Posted 10 Apr 2024
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by A verified traveler
Not the usual ibis budget.
Posted 2 Sep 2023 on HotelsThe location of this hotel is good, just a few minutes from the centre of town.
We have stayed in a lot of Ibis Budgets in different countries whilst backpacking and this was completely different to any of the others in style. The toilet was practically in a cupboard. We also had to entirely make the bunk bed ourselves. The hotel feels tired but was clean.
Comment from Hotel Management
15 Sep 2023 by Ewan Emma, Hotel Management
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.
by A verified traveler
Posted 26 Aug 2023 on Hotels
Comment from Hotel Management
15 Sep 2023 by Ewan Emma, Hotel Management
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
by A verified traveler
Posted 24 Aug 2023
Centrally located and everything you'd expect from a budget hotel. Great AC!
Comment from Hotel Management
15 Sep 2023 by Ewan Emma, Hotel Management
Hello,We very much appreciate your comments regarding your stay at the ibis budget Béziers Centre Palais Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely
by A verified traveler
Posted 21 Jun 2023 on Hotels
Comment from Hotel Management
4 Jul 2023 by Ewan Emma, Hotel Management
Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
by A verified traveler
Posted 13 Mar 2023
It’s in a good central location.
Comment from Hotel Management
23 Mar 2023 by EMMA EWAN, Hotel Management
Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Monsieur, nos salutations distinguées.
by A verified traveler
Posted 9 Mar 2023 on Hotels
Comment from Hotel Management
23 Mar 2023 by EMMA EWAN, Hotel Management
Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, nos salutations distinguées.
by A verified traveler
Posted 6 Dec 2022 on Hotels
Comment from Hotel Management
19 Dec 2022 by Emma Ewan , Hotel Management
Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci.
by A verified traveler
Posted 17 Nov 2022 on Hotels
Comment from Hotel Management
28 Nov 2022 by Emma Ewan , Hotel Management
Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Monsieur, nos salutations distinguées.
