Ratings based on 320 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Difficult to find as the sign to it was pointing to heaven. Overall very good
by A verified traveler
Posted 14 Feb 2024 on Hotels
We only stayed for one night but the service was excellent, room very clean and spacious and the breakfast was all we could have asked for. Overall a very pleasant stay!
Comment from Hotel Management
14 Feb 2024 by La réception, Hotel Management
Hello Joya,Thanks a lot for your kind review.
by A verified traveler
Not even worth the budget price.
Posted 2 Dec 2023 on HotelsNo instructions or intercom to enter car park so had to wait until someone was leaving. Reception give you a key code that opens everything including the car park gate but still unclear how you get in without it. Having traipsed around the whole building to find the entrance we then discovered there's a door directly from the car park into the hotel. No signage at all.
Room basic but clean. Creaky bed and that was just lying in it!
Breakfast was a shambles. Everything had run out (at 8.40) and long wait for bread/pastries to be replenished, no cups, one coffee machine not working, the other producing weak brown water.
All in all, not worth even the budget price.
Comment from Hotel Management
5 Dec 2023 by La réception, Hotel Management
Nous vous remercions de nous avoir accordé ces quelques instants pour nous donner votre avis. Nous nous excusons pour le désagrément occasionné lors de votre séjour et espérons avoir l'opportunité de vous accueillir prochainement dans l'espoir d'améliorer votre jugement sur l'hôtel.Concernant l'accès au parking, il vous suffit d'appuyer sur le bouton d'appel à côté de la barrière afin d'y accéder, comme n'importe quel parking privé.Les quelques instants que vous nous avez accordés sont très précieux à nos yeux, car elles permettent d'améliorer nos points faibles.
by A verified traveler
Posted 2 Dec 2023
We did a quick 2 night 1 day stay in Reims and liked that this was a 2 minute walk from the train station and also inter city busses. Tram stop to go to the city centre and other locations right beside the hotel. Easy access to buy tram tickets on the platform. Grocery store a quick 5 minute walk for snacks/sandwich supplies.
Comment from Hotel Management
5 Dec 2023 by La réception, Hotel Management
Toute l'équipe et moi même sommes ravis de vous avoir accueilli au sein de notre établissement. Nous vous remercions pour ce commentaire agréable et nous serons ravi de vous recevoir pour un prochain séjour.
by A verified traveler
Posted 5 Oct 2023
I was very comfortaabble here and felt safe. Clean amd a good place to stay.
Comment from Hotel Management
10 Oct 2023 by La réception, Hotel Management
Hello,Thanks for your review.Sincerely yours.
by A verified traveler
Posted 22 Sep 2023
Comment from Hotel Management
27 Sep 2023 by La réception, Hotel Management
Bonjour Andrew,Merci pour votre retour suite à votre séjour parmi nous, nous avons été ravis de vous recevoir.Vous souhaitant une agréable journée.La réception B&B Bezannes.
by A verified traveler
Posted 29 Aug 2023
Comment from Hotel Management
1 Sep 2023 by La réception, Hotel Management
Bonjour,Toute l'équipe vous remercie d'avoir pris de votre temps afin de nous laisser un commentaire.Nous aurions aimé savoir ce qui ne convenait pas à votre attente durant votre séjour, n'hésitez pas à nous laisser un retour écrit la prochaine fois !Bien à vous.B&B Reims, Bezannes.
by A verified traveler
Posted 23 Aug 2023
Comment from Hotel Management
25 Aug 2023 by Antoine, réceptionniste l'hôtel B&B Reims Bezannes, Hotel Management
Bonjour, Nous vous remercions pour votre note positive sur notre établissement !En vous souhaitant une agréable journée, et à bientôt
by A verified traveler from Konstanz
Posted 6 Aug 2023
Super nice staff
Comment from Hotel Management
7 Aug 2023 by Antoine, réceptionniste l'hôtel B&B Reims Bezannes, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,La direction de l'hôtel B&B Reims Bezannes
by A verified traveler
Posted 23 Jul 2023
Friendly staff (especially Monia) who went out of their way to make us feel welcome. Comfortable bed and convenient for the train, tram and bus. Breakfast had all the basics and was lovely and fresh.
Comment from Hotel Management
24 Jul 2023 by Antoine, réceptionniste l'hôtel B&B Reims Bezannes, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,La direction de l'hôtel B&B Reims Bezannes
