Ratings based on 983 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
This property was a flashback to the old 70s motels. Very outdated. Don’t expect much.
by A verified traveler
Posted 20 May 2024
Upon my arrival I smelled mold, I'm highly allergic. Hallways are dark and there are no elevators to the second floor. Had to carry my luggage up one flight. My rooms view, a ripped curtain and dirty windows.
by A verified traveler
Posted 20 May 2024
The toilet bowl was very short. The shower curtain had mildew. The carpeting looks worn. Lots of dogs at the hotel due to a dog show on the premises as a result some barking during the night.
Comment from Hotel Management
21 May 2024 by Jeff S, Hotel Management
thank you for taking a moment to tell us of your experience. Your comments will be shared with our housekeeping & maintenance teams to put improvement plans in place so we can provide a better experience for our guests.
by A verified traveler
Posted 19 May 2024
When me and my family arrived to check in at 4 was told our rooms was not ready 10-15 mins turned into 45 mins there is no elevator room door would not open stood in the hallway for additional 15 mins waiting for maintenance and the young lady at the front desk was not pleasant at all never again
Comment from Hotel Management
21 May 2024 by Jeff S, Hotel Management
Brittani,Thank you for bringing these concerns to my attention. On behalf of our entire team please accept our apologies, we certainly can do better than this. Your feedback will be shared with our team and used as a tool to improve our service for all our guests.
by A verified traveler
Posted 10 May 2024
by A verified traveler
Posted 6 May 2024
ROACH I repeat a roach was found crawling over my foot and I told front desk and no accommodations were presented!!!! The front desk lady spoke very loudly and pretty much told everyone in that front lobby my room number!!!! RUN
by A verified traveler
Posted 5 May 2024
Room was small bathroom was falling apart. Cracks in the walls and ceiling
by A verified traveler
Posted 28 Apr 2024
Bathroom sink would not drain properly and when it did drained on to bathroom floor.
Pool side/garden door had no chain to secure door and no key card would open door despite numerous cards being reprogrammed.
Door from inside hotel did not work either and had to be propped open with an ashtray. I checked in Friday and left Sunday and door was like that for 2 days.
by A verified traveler
Posted 28 Apr 2024
This hotel was filthy. The grounds were unkempt and not taken care of. The key cards did not work. When asked for towels they told us they did not have anymore. The toilet and sink were not working properly. I’m actually going to reach out to the property to make a formal complaint.
by A verified traveler
Posted 26 Apr 2024
Has a vintage feel to it that I like. The staff is professional, friendly, and responsive to my needs. (Which isn’t a whole lot because everything is in order). Parking is convenient. Ive stayed there 3 times in the last year its my “go to hotel” when I go visit Bethlehem. Its near a freeway so shopping is aprox 10-15 min drive.
I just hope they dont raise the prices because of this review! Lol
