Ratings based on 986 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
Our check-in experience was wonderful from the moment we pulled up. Friendliness and hospitality are a cornerstone of service here. So wonderful! Nice clothing shop and restaurant in the premises. Room with one king bed is small, but comfy. Bed comfortable, towels absorbent and the robe was a nice touch. The bathroom is very small, but quaint. Pretty please install a second safety bar as the step in the tub is deep and the tub itself and surrounding tiles can be slippery. Scary. Hotel decor is nostalgic and nice. Many nice touches, but the hallway outside our room in the ninth floor smelled moldy and I have allergies. Signed, EA
by A verified traveler
Posted 4 May 2024
Never disappointed! A true favorite 😍
by A verified traveler
Posted 29 Apr 2024
The room was pretty average. Old was expected since it was a historic building. However, the room could use some tidy-up (leaky faucet, empty hair cap box) and more cleaning. The location and the ambience were GREAT! Even with the room conditions being okay, I’d def stay at this hotel again. Restaurants, bars, shops and other attractions are in walking distance or just a short drive, including the minor league ballpark in Allentown. Felt safe at night too.
by A verified traveler from Chicago
Posted 29 Apr 2024
It has been years since the hallways of the hotel were graced with Bethlehem Steel executives. While still a grand old lady, the rooms are a bit tired, and could use an update. The hotel staff are very friendly and willing to help.
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Posted 14 Apr 2024
Hotel with character
by A verified traveler from Potomac
Posted 9 Apr 2024
First and foremost the property should advise guests that a train passes by every two hours at night! Whistling! Most rooms are facing the train tracks!
A historic hotel in historic town!
by A verified traveler
Posted 7 Apr 2024
I enjoy staying in this hotel. The only hiccup was the TV. I had to call the front desk to get someone to come and get the tv working. He was not familiar with the television so it took a little while but he was very nice. Also, it was VERY noisy outside. Maybe because it was a Saturday night. Everything else about the hotel was great. The rooms were clean and updated. Staff was nice and tried to be helpful.
by A verified traveler
Posted 5 Apr 2024
