Ratings based on 272 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Apr 2024
The room is very nice we've stayed here before and always have a great time.
Comment from Hotel Management
8 Apr 2024 by General Manager, Hotel Management
Dear Bruce,Thank you for letting us know that you had a great stay once again at The Bethel Resort & Suites. We are thrilled that you enjoy our hotel and your well-appointed room. Our return guests are very dear to us, so we look forward to your next visit with great anticipation.Sincerely, Tori Hicinbothem,General Manager
by A verified traveler
Posted 23 Mar 2024
Close to Sunday River
Comment from Hotel Management
6 Apr 2024 by General Manager, Hotel Management
Dear Stacey,Thank you for the five-star review of The Bethel Resort & Suites. We are delighted to read that you enjoyed your experience with us. We hope this great experience will bring you back soon to stay with us again.Sincerely, Tori Hicinbothem,General Manager
by A verified traveler
Posted 18 Mar 2024
Comment from Hotel Management
19 Mar 2024 by General Manager, Hotel Management
Dear Mary,It is wonderful to know you had an enjoyable stay at The Bethel Resort & Suites. We appreciate the excellent rating and hope to make your next stay an exceptional one as well.Sincerely, Tori Hicinbothem, General Manager
by A verified traveler from Cambridge
Posted 17 Mar 2024
Very nice condo, great location, peaceful surroundings. We stayed in the detached property near the golf course. Staff very friendly!
Comment from Hotel Management
18 Mar 2024 by General Manager, Hotel Management
Dear Piotr,We are thrilled to learn that you had a seamless and rejuvenating getaway at The Bethel Resort & Suites. We are glad your accommodations close to the golf course made for a memorable time. Moreover, we appreciate you highlighting our convenient location and friendly staff. Thank you for being our guest, and we hope you are already planning your next vacation with us!Sincerely, Tori Hicinbothem, General Manager
by A verified traveler from Charlestown
Posted 10 Mar 2024
Definitely has seen better days but it's a very convenient location for the ski resorts. Good service (we had to change rooms as our door knob fell off!) and the restaurant / bar there is solid. But for the price, everything was a little dated, beaten up, and low value (towels were like sandpaper).
Comment from Hotel Management
11 Mar 2024 by General Manager, Hotel Management
Dear Michael,We appreciate you sharing your experience regarding your recent stay with us. We are happy to read the positive comments about our location, service, and our restaurant and bar but we are sorry you found our hotel a little dated. As a historic property, sometimes the necessary repairs are overlooked by guests because they are structural or behind the scenes or are not seen as modernizing. Your observation of the towels is duly noted. Thank you for staying with us, and we hope to make your next visit a perfect one.Sincerely, Tori Hicinbothem,General Manager
by A verified traveler
Posted 27 Feb 2024
Fantastic house and location! Would stay here again for sure.
Comment from Hotel Management
28 Feb 2024 by General Manager, Hotel Management
Dear Jason,We are delighted to read your review of your recent visit to The Bethel Resort & Suites. It is truly a pleasure knowing how much you enjoyed your time with us. True that our location is very convenient and thank you for highlighting this aspect for our future guests. It is always a joy to hear our guests are excited about returning; we are looking forward to it! Sincerely, Tori Hicinbothem, General Manager
by A verified traveler
Posted 25 Feb 2024
I booked a room with 2 queens but offered 2 full size instead. They left me with no choice because it was a late check in. There is a hidden charge of $30 and I asked them what that was and they told me it was a tax for ME. I told them I have paid the room charge and tax when booking with Expedia. They told me I need to pay for that and contact Expedia. Other than that. This hotel is very old with no elevator. I would recommend to stay away from it.
Comment from Hotel Management
28 Feb 2024 by General Manager, Hotel Management
Dear Hoi Yiu,We thank you for choosing our hotel again and for letting us know about your experience. We would like to apologize for not exceeding your expectations. We regret the issue with the room type, late check-ins can sometimes limit our room availability, but we acknowledge the importance of honoring our guests' preferences. Regarding the charge of 30, we sincerely apologize for any confusion and encourage you to reach out to us for any clarifications. Moreover, as a historic property, we strive to preserve the characteristics of the property. Once again we apologize for any inconvenience, and we hope you will give us another chance to demonstrate the hospitality you should have received from us on this visit.Sincerely, Tori Hicinbothem General Manager
by A verified traveler
Posted 23 Feb 2024
Nice property for x-skiing or biking and close to ski resort
Comment from Hotel Management
23 Feb 2024 by General Manager, Hotel Management
Dear Peter,Thank you for the five-star review of The Bethel Resort & Suites. We are delighted to read about your good stay and that our location met your expectations. We hope this great experience will bring you back to stay with us again soon.Sincerely, Tori Hicinbothem, General Manager
by A verified traveler
Posted 22 Feb 2024
Comment from Hotel Management
24 Feb 2024 by General Manager, Hotel Management
Dear Jill,Thank you for leaving a rating on your recent visit. We are glad you enjoyed your stay overall, although we regret it was not perfect. We hope you will come back for the exceptional experience we strive to provide our guests.Sincerely, Tori Hicinbothem,General Manager
by A verified traveler
Posted 17 Feb 2024
Well kept, clean, plenty of room, nice pub, great location, friendly staff.
Comment from Hotel Management
18 Feb 2024 by General Manager, Hotel Management
Dear Frank,At The Bethel Resort & Suites, we strive to provide a warm and inviting atmosphere with our location, well-maintained and comfortable rooms, and friendly service. We love that this made your stay with us a perfect experience. Thank you for the feedback, and we look forward to making your next stay with us perfect in every way.Sincerely, Tori Hicinbothem,General Manager
