Ratings based on 274 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Apr 2024
The room is very nice we've stayed here before and always have a great time.
Comment from Hotel Management
8 Apr 2024 by General Manager, Hotel Management
Dear Bruce,Thank you for letting us know that you had a great stay once again at The Bethel Resort & Suites. We are thrilled that you enjoy our hotel and your well-appointed room. Our return guests are very dear to us, so we look forward to your next visit with great anticipation.Sincerely, Tori Hicinbothem,General Manager
by A verified traveler
Posted 23 Mar 2024
Close to Sunday River
Comment from Hotel Management
6 Apr 2024 by General Manager, Hotel Management
Dear Stacey,Thank you for the five-star review of The Bethel Resort & Suites. We are delighted to read that you enjoyed your experience with us. We hope this great experience will bring you back soon to stay with us again.Sincerely, Tori Hicinbothem,General Manager
by A verified traveler
Posted 18 Mar 2024
Comment from Hotel Management
19 Mar 2024 by General Manager, Hotel Management
Dear Mary,It is wonderful to know you had an enjoyable stay at The Bethel Resort & Suites. We appreciate the excellent rating and hope to make your next stay an exceptional one as well.Sincerely, Tori Hicinbothem, General Manager
by A verified traveler from Cambridge
Posted 17 Mar 2024
Very nice condo, great location, peaceful surroundings. We stayed in the detached property near the golf course. Staff very friendly!
Comment from Hotel Management
18 Mar 2024 by General Manager, Hotel Management
Dear Piotr,We are thrilled to learn that you had a seamless and rejuvenating getaway at The Bethel Resort & Suites. We are glad your accommodations close to the golf course made for a memorable time. Moreover, we appreciate you highlighting our convenient location and friendly staff. Thank you for being our guest, and we hope you are already planning your next vacation with us!Sincerely, Tori Hicinbothem, General Manager
by A verified traveler from Charlestown
Posted 10 Mar 2024
Definitely has seen better days but it's a very convenient location for the ski resorts. Good service (we had to change rooms as our door knob fell off!) and the restaurant / bar there is solid. But for the price, everything was a little dated, beaten up, and low value (towels were like sandpaper).
Comment from Hotel Management
11 Mar 2024 by General Manager, Hotel Management
Dear Michael,We appreciate you sharing your experience regarding your recent stay with us. We are happy to read the positive comments about our location, service, and our restaurant and bar but we are sorry you found our hotel a little dated. As a historic property, sometimes the necessary repairs are overlooked by guests because they are structural or behind the scenes or are not seen as modernizing. Your observation of the towels is duly noted. Thank you for staying with us, and we hope to make your next visit a perfect one.Sincerely, Tori Hicinbothem,General Manager
by A verified traveler
Posted 27 Feb 2024
Fantastic house and location! Would stay here again for sure.
Comment from Hotel Management
28 Feb 2024 by General Manager, Hotel Management
Dear Jason,We are delighted to read your review of your recent visit to The Bethel Resort & Suites. It is truly a pleasure knowing how much you enjoyed your time with us. True that our location is very convenient and thank you for highlighting this aspect for our future guests. It is always a joy to hear our guests are excited about returning; we are looking forward to it! Sincerely, Tori Hicinbothem, General Manager
by A verified traveler
Posted 25 Feb 2024
I booked a room with 2 queens but offered 2 full size instead. They left me with no choice because it was a late check in. There is a hidden charge of $30 and I asked them what that was and they told me it was a tax for ME. I told them I have paid the room charge and tax when booking with Expedia. They told me I need to pay for that and contact Expedia. Other than that. This hotel is very old with no elevator. I would recommend to stay away from it.
Comment from Hotel Management
28 Feb 2024 by General Manager, Hotel Management
Dear Hoi Yiu,We thank you for choosing our hotel again and for letting us know about your experience. We would like to apologize for not exceeding your expectations. We regret the issue with the room type, late check-ins can sometimes limit our room availability, but we acknowledge the importance of honoring our guests' preferences. Regarding the charge of 30, we sincerely apologize for any confusion and encourage you to reach out to us for any clarifications. Moreover, as a historic property, we strive to preserve the characteristics of the property. Once again we apologize for any inconvenience, and we hope you will give us another chance to demonstrate the hospitality you should have received from us on this visit.Sincerely, Tori Hicinbothem General Manager
by A verified traveler
Posted 23 Feb 2024
Nice property for x-skiing or biking and close to ski resort
Comment from Hotel Management
23 Feb 2024 by General Manager, Hotel Management
Dear Peter,Thank you for the five-star review of The Bethel Resort & Suites. We are delighted to read about your good stay and that our location met your expectations. We hope this great experience will bring you back to stay with us again soon.Sincerely, Tori Hicinbothem, General Manager
by A verified traveler
Posted 22 Feb 2024
Comment from Hotel Management
24 Feb 2024 by General Manager, Hotel Management
Dear Jill,Thank you for leaving a rating on your recent visit. We are glad you enjoyed your stay overall, although we regret it was not perfect. We hope you will come back for the exceptional experience we strive to provide our guests.Sincerely, Tori Hicinbothem,General Manager
by A verified traveler
HOT AND COLD
Posted 19 Feb 2024 on HotelsWe had a great weekend at the historic Bethel Inn. Some of our favorite amenities were swimming in the heated outdoor pool that was warm enough for us the first day- but others didn't last a minute. Happily it was a little warmer the next day. The saunas were lovely too. BYOB- bring your own bathrobe to get to the pool from your room. It gets chilly up there in winter. Each day at tea time after xcountry skiing on the well groomed trails, the lobby had hot drinks and scones in multiple flavors. Day one, the scones were stale and the second day there were more flavors and they came out hot. We took advantage and booked a horse drawn sleigh ride on the property. It was adorable. Short and sweet. Its BYOB- bring your own blanket on the ride. We had dinner at the tavern and all the food was excellent! There was a live musician that was top notch too.
We were in the Oaks building separate from the main inn but closer to the pool and we were quite comfortable except for the bathroom floor which was so cold it hurt to step on it barefoot. The floor by the bed was a little drafty too.
We appreciate that it is a challenge to stay on top of the upkeep of an old inn and we appreciated the charming quirkiness of staying in an old building. I would go again, but just expect things to run hot and cold.
Comment from Hotel Management
20 Feb 2024 by General Manager, Hotel Management
Dear Julie,Thank you for sharing your positive experience at our historic resort and letting us know how much you enjoyed your stay. We are glad that you could enjoy our outdoor pool, sauna, and other activities like skiing and sleigh rides. Thank you also for mentioning how much you loved our in-house restaurant. The biggest compliment we can receive is when a guest says he wants to return! We appreciate you for sharing beautiful pictures of our property and we wish you safe travels.Sincerely, Tori Hicinbothem,General Manager
