Ratings based on 986 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
Don’t judge the book by its cover. It’s older property but well maintained and very clean rooms, great customer service. Nice small grab and go breakfast with good options.
Comment from Hotel Management
4 Jun 2024 by Guest Relations, Hotel Management
Thank you so much for your glowing 5 - star review! We're thrilled to hear that you had a positive experience with us. We look forward to serving you again in the future. If you have any questions or need further assistance, don't hesitate to reach out. Happy to have you as a satisfied customer.
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
4 Jun 2024 by Guest Relations, Hotel Management
Thank you for taking the time to leave your review. We appreciate your feedback and are glad to hear that you found some aspects okay. We're always looking for ways to enhance our services, and your comments will help us in that process. If there's anything specific you'd like to share or any areas you fell we could improve upon, we'd love to hear more. Your satisfaction is important to us, and we're committed to making your next experience even better. Thank you again for your valuable input.
by A verified traveler
Posted 21 May 2024
The hotel had to have been built in the 40's. Old and run down. Parking very limited and close. The location is about as close to the airport as you can get as there simply aren't any. The furniture, beds and decor are poor. It seemed to be clean - hard to tell since things were so old. The staff was very nice though and its apparent that they are really trying hard to please.
Comment from Hotel Management
22 May 2024 by Guest Relations, Hotel Management
Thank you for taking the time to leave your review. We appreciate your feedback and are glad to hear that you found some aspects okay. We're always looking for ways to enhance our services, and your comments will help us in that process. If there's anything specific you'd like to share or any areas you fell we could improve upon, we'd love to hear more. Your satisfaction is important to us, and we're committed to making your next experience even better. Thank you again for your valuable input.
by A verified traveler
Posted 20 May 2024
We were given complementary water bottles, granola bars, coffee, tea, creamer and a bunch of other stuff. Pleasantly surprised. Place was at walkable distance to a bunch of eateries. Manager was very helpful.
Comment from Hotel Management
20 May 2024 by Guest Relations, Hotel Management
Thank you so much for your glowing 5 - star review! We're thrilled to hear that you had a positive experience with us. We look forward to serving you again in the future. If you have any questions or need further assistance, don't hesitate to reach out. Happy to have you as a satisfied customer.
by A verified traveler
Posted 20 May 2024
Check in went smoothly, person courteous and efficient. Room old, yet very clean. It’s an old motel. Not close to any dining. What I didn’t like at all was being gouged on the price; state track meet in town so they doubled their prices. Not appreciated by this traveler.
Comment from Hotel Management
20 May 2024 by Guest Relations, Hotel Management
Thank you for choosing to stay with us. We're delighted to read about how wonderful your recent stay at America's Best Value Inn Eugene Oregon went. We work very hard to ensure that every guest has a wonderful experience, and we are so glad that you recognized our efforts. Hope to see you again!!!
by A verified traveler
Posted 19 May 2024
There were cobwebs hanging in the corners (something that is VERY easy to take care of) and lots of crumbs/dust around the baseboards/under the air conditioner.
Comment from Hotel Management
19 May 2024 by Guest Relations, Hotel Management
Thank you for choosing to stay with us. We're delighted to read about how wonderful your recent stay at America's Best Value Inn Eugene Oregon went. We work very hard to ensure that every guest has a wonderful experience, and we are so glad that you recognized our efforts. We will make sure to look into those corners and under the AC and make sure that never happens again. Hope to see you again!!!
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
20 May 2024 by Guest Relations, Hotel Management
Thank you for taking the time to leave your review. We appreciate your feedback and are glad to hear that you found some aspects okay. We're always looking for ways to enhance our services, and your comments will help us in that process. If there's anything specific you'd like to share or any areas you fell we could improve upon, we'd love to hear more. Your satisfaction is important to us, and we're committed to making your next experience even better. Thank you again for your valuable input.
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
9 May 2024 by Guest Relations, Hotel Management
Thank you so much for your glowing 5 - star review! We're thrilled to hear that you had a positive experience with us. We look forward to serving you again in the future. If you have any questions or need further assistance, don't hesitate to reach out. Happy to have you as a satisfied customer.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
9 May 2024 by Guest Relations, Hotel Management
Thank you for choosing to stay with us. We're delighted to read about how wonderful your recent stay at America's Best Value Inn Eugene Oregon went. We work very hard to ensure that every guest has a wonderful experience, and we are so glad that you recognized our efforts. Hope to see you again!!!
by A verified traveler
Posted 4 May 2024
I like how quick the check-in process was. Had a lot more amenities was a affordable price
Comment from Hotel Management
4 May 2024 by Guest Relations, Hotel Management
Thank you so much for your glowing 5 - star review! We're thrilled to hear that you had a positive experience with us. We look forward to serving you again in the future. If you have any questions or need further assistance, don't hesitate to reach out. Happy to have you as a satisfied customer.
