Ratings based on 947 Verified Reviews
3.4 Room cleanliness
3.4 Service & staff
3.0 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Very happy with our stay. Would certainly recommend as a great base in Istanbul.
Comment from Hotel Management
1 Jun 2024 by Dedeman İstanbul Hotel Management, Hotel Management
Dear Meri,Thank you for deep-felt review. We are glad that there were so many positive aspects to your stay. We thank you for your high appreciation about our hospitality. It is particularly warming to receive a compliment like yours, and to know that our efforts to provide superior service and hospitality are represented by all staff. We are looking forward to welcoming you in our property, once again.Sincerely,
by A verified traveler
Posted 30 May 2024
It was again a great pleasure to spend time in this property. Very clean and relax room. Friendly and helpful welcome at reception/ frontdesk. Customer relations is amazing (thanks to Cansu).
highly recommended.
Comment from Hotel Management
31 May 2024 by Dedeman İstanbul Hotel Management, Hotel Management
Dear Our Valued Guest Emre ,Thank you for taking the time to leave us your 5 star review.It's a real pleasure to read such positive feedback and I'll be sure to pass on your kind words to theteam.Kind regards,Hotel General Manager
by A verified traveler
Posted 20 May 2024
thanks for great hospitality, excellent hotel in the heart of the city
Comment from Hotel Management
21 May 2024 by Dedeman İstanbul Hotel Management, Hotel Management
Dear our valued guest Emre ,Thank you so much for your review your recent stay at our hotel. First of all, we are pleased to read that you were overall satisfied with the services and facilities provided by our hotel. It is particularly warming to receive a compliment like yours, and to know that our efforts to provide superior service and hospitality are represented by all staff. We are looking forward to welcoming you in our property, once again. Best Regards
by A verified traveler
Posted 4 May 2024
First Of all, Thanks to Ayşegül and Cansu for friendly and helpful welcome at frontdesk/reception. Special thanks to Hazal for fulfillina a very difficult request about reservation. Very kind and talented staff this hotel has.
hotel is in the heart of the city, and you can go anywhere in town from here. Rooms are clean and spacious. nothing to complain about.
highly recommended.
Comment from Hotel Management
4 May 2024 by Dedeman İstanbul Hotel Management, Hotel Management
Dear Our Valued Guest Emre ,We very much appreciate your comments regarding your stay at the Dedeman Hotel İstanbul.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
by A verified traveler
Posted 1 May 2024
Very good location and staff was very nice and efficient service
Comment from Hotel Management
1 May 2024 by Dedeman İstanbul Hotel Yönetimi, Hotel Management
Dear Erkan Ozdil,Thank you very much for taking the time to share your comments about our hotel, for sharing your views on this platform and for praising our hotel. We will be happy to have the opportunity to welcome you, our valued guests, to our hotel again. Best Regards Hotel General ManagerNil Hepiseri
by A verified traveler
Posted 24 Apr 2024
Everything is great abou this hotel.
Comment from Hotel Management
25 Apr 2024 by Dedeman İstanbul Hotel Management, Hotel Management
Dear Emre,Many thanks for placing your enthusiastic review of our property. We were delighted to hear you had much enjoyed our hotel and we managed to meet your expectations in so many aspects. We will pass your words on to the team to further improve on the hotel.Such feedback is most motivating for us. It would be our pleasure if we could welcome you back to Dedeman İstanbul Hotel.Sincerely yours,
by A verified traveler
Posted 24 Apr 2024
Reception is great, Mr Lezgi and m. Ayşegül are made my day day, hote is in great condiition and staff made everything possible.
Comment from Hotel Management
25 Apr 2024 by Dedeman İstanbul Hotel Management, Hotel Management
Dear Emre ,We very much appreciate your comments regarding your stay at the Dedeman Hotel İstanbul.It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards,
by A verified traveler
Posted 19 Apr 2024
hotel is a little bit dated, rooms are not bad but not your comfy 4*. good location, bit crowded, small elevators but sufficient. would definitely recommend if price is advantageous and you want easy access.
Comment from Hotel Management
19 Apr 2024 by Dedeman İstanbul Hotel Management, Hotel Management
Dear Tolga,Thank you for sharing your comments regarding your stay at Dedeman Hotel. We think that there may have been an exceptional situation due to the crowdedness of the hotel. We would like to state that we will take your criticisms into consideration especially for our renewal. We would like to thank you once again for sharing your opinions about our services with us, and we would like to state that we will be happy to serve you again on your next trip.Best Regards,
by A verified traveler
Posted 3 Apr 2024
Very comfortable stay. Very friendly staff. Nice and clean rooms.
Thanks Ayşegül @reception for helping too much.
very recommended hotel around here.
Comment from Hotel Management
4 Apr 2024 by Dedeman İstanbul Hotel Management, Hotel Management
Dear Emre,Thank you for sharing your comments regarding your stay at Dedeman Hotel Istanbul. It is always of great importance for us to know the positive opinions of our guests. We would like to state that we will share your nice comments about our services with our team and Aysegul.Knowing the positive opinions of our guests about our services, which we aim to maximize guest satisfaction, always encourages us for new initiatives. We would like to thank you once again for sharing your opinions about our services with us, and we would like to state that we will be happy to serve you again on your next trip.Best Regards,Hotel General ManagerNil Hepişeri
by A verified traveler
Posted 29 Mar 2024
Thanks for all the good work, very warm welcome and nice stay
Comment from Hotel Management
30 Mar 2024 by Dedeman İstanbul Hotel Management, Hotel Management
Dear Emre ,Thank you for sharing your comments regarding your stay at Dedeman Hotel Istanbul. It is always of great importance for us to know the positive opinions of our guests. We would like to state that we will share your nice comments about our services with our team. Knowing the positive opinions of our guests about our services, which we aim to maximize guest satisfaction, always encourages us for new initiatives. We would like to thank you once again for sharing your opinions about our services with us, and we would like to state that we will be happy to serve you again on your next trip.Best Regards,
