Ratings based on 635 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2023
Kindness of staff
Breakfast was delicious
by A verified traveler
Posted 15 Aug 2023
It’s situated in a housing estate, we arrived late at night and there was car racing going on until the early hours of the morning. We felt quite uneasy in the room. You could hear everything and anyone that walked past, so the rooms are definitely not It soundproofed as it stated on the listing. The telephone was broken and on the floor there was a strange smell in the room and the floor was sticky. Wouldn’t stay here again.
by A verified traveler
Posted 14 Jul 2023 on Hotels
by A verified traveler from San Ysidro
Posted 10 Oct 2022
I made a mistake when making the reservation for 3 days in this hotel that is not central and when I wanted to cancel they did not accept it, I was not able to cancel a single day and they charged me the full rate for every day, they are not flexible, from my point of view view they could have charged me one day for cancellation and the other two days they could have canceled since I did it 24 hours in advance
by A verified traveler
Visit to Besançon
Posted 25 Oct 2021 on HotelsThe clerc at the front desk was friendly and very forthcoming. She gaves us really good information on what to visit and how to go to city center. the room was perfect. The hotel was well located by the tram. Easy access to city center
by A verified traveler
Posted 29 Oct 2019 on Hotels
Comment from Hotel Management
2 Feb 2020 by Lucie - Directrice , Hotel Management
Merci pour votre excellente note !
Au plaisir de vous accueillir lors d'un prochain séjour au Zenitude Les Hauts du Chazal.
by A verified traveler
Great service always starts a visit well
Posted 8 Sep 2019 on HotelsWe were running late for arrival before the scheduled time for closing of reception. Amandine reached out to us to explain how we could still check in if we were late.
Only real issues were the GPS finding the right way in with some streets limited to public transport and the rooms were a little warm.
by A verified traveler
Posted 11 Aug 2019 on Hotels
A great hotel in a perfect location for visiting Besancon. Tram is very close by. We had a family room with cooking facilities and balcony. It was very spacious and a bargain at £50 for the night. Would definitely recommend to friends.
Comment from Hotel Management
12 Aug 2019 by Margaux BODIN, Hotel Management
Dear Michelle,
Thank you very much for your nice review.
We are glad that your stay was enjoyable.
The tram station is at only few meters from the Hotel and it is direct to the train station and the city center.
Hoping to welcome you again during your next stay in Besançon.
Best regards,
Margaux BODIN
Manager
by A verified traveler
Posted 7 Aug 2019 on Hotels
Stopped here for a 1 night stopover
Comment from Hotel Management
8 Aug 2019 by Margaux BODIN , Hotel Management
Dear Rebekah,
Thank you very much for your review !
Hoping to welcome you again during your next stay in Besançon,
Regards,
Margaux BODIN
Manager
by A verified traveler
Very good value for money
Posted 4 Aug 2019 on HotelsI stayed several nights in Zentitude Hauts du Chazal and was very pleased with my stay : I liked the formula Room/Kitchenett which enabled me to take some of my meals either in my room or outside on my balcony, which was a plus as the weather was nice.
The staff was very nice and helpfull and the room comfortable and clean.
Comment from Hotel Management
6 Aug 2019 by Margaux BODIN, Hotel Management
Dear Françoise,
Thank you very much for your nice review.
All ours studios are equiped with a kitchenette.
We hope to welcome you again during your next stay in Besancon.
Best regards,
Margaux BODIN
Manager
