Ratings based on 690 Verified Reviews

4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Apr 2024
Comment from Hotel Management
24 May 2024 by ibis Besançon Centre La City, Hotel Management
Thank you for your feedback! Looking forward to welcoming you again.Best regardsAline C. – Ibis Besançon Centre La City
5 out of 5
by A verified traveler

Posted 23 Apr 2023 on Hotels
Comment from Hotel Management
9 May 2023 by Stéphane HOTTON, Hotel Management
Cher William,Merci pour votre notation Au plaisir de vous accueillir de nouveau.Bien cordialement.Stéphane HOTTONDirecteurIbis Besançon Centre La City
5 out of 5
by A verified traveler

Posted 19 Dec 2022 on Hotels
Very happy with everything as we all checked in.
Comment from Hotel Management
22 Dec 2022 by Ibis Besançon La City, Hotel Management
Thank you very much for your feedback .The team invests daily, and your satisfaction is the best reward. I hope to see you very soon.Best regards,Aline C. – Ibis Besançon La City
5 out of 5
by A verified traveler

Posted 26 Sep 2022 on Hotels
Comment from Hotel Management
30 Sep 2022 by Ibis Besançon La City, Hotel Management
Merci pour votre retour d'expérience, votre notation est la plus belle des récompenses pour l'équipe .Au plaisir de vous recevoir de nouveau.Bien cordialementAline C. – Ibis Besançon La City
4 out of 5
by A verified traveler

Posted 31 Aug 2022 on Hotels
Comment from Hotel Management
19 Sep 2022 by Ibis Besançon La City, Hotel Management
Thank you for your feedback! Looking forward to welcoming you again.Best regardsAline C. – Ibis Besançon La City
1 out of 5
by A verified traveler

Posted 31 Jul 2022 on Hotels
Comment from Hotel Management
5 Aug 2022 by Ibis Besançon La City, Hotel Management
We are sorry that we were unable to meet your expectations! Wishing you continued success, Best regards Aline C. – Ibis Besançon La City
4 out of 5
by A verified traveler

Nice staff

Posted 26 Dec 2021 on Hotels
It was our second stay at this hotel. I"d like to particularly commend the person helping with breakfast on 12/26 (sorry I did not get her name but as someone who previously worked in hotel management I think it is important to recognize employees going the extra mile). She was very upbeat and efficient and I observed her being incredibly helpful and kind with a couple of elderly persons staying in the hotel.
Comment from Hotel Management
5 Jan 2022 by ibis Besançon La City, Hotel Management
Merci pour votre chaleureux commentaire. Notre réelle volonté est de veiller à la qualité de séjour de notre clientèle avec pour objectif majeur sa satisfaction. Au plaisir de vous accueillir à nouveau. Bien cordialement, Aline C. – Ibis Besançon La City
5 out of 5
by A verified traveler

Great value for money in central location

Posted 22 Jul 2021 on Hotels
Very central location. Super comfortable bed. Modest decorations but very in line with the Ibis brand. Good value for money.
Comment from Hotel Management
26 Jul 2021 by Ibis Besançon La City, Hotel Management
Thank you for your feedback! 😊 We look forward to seeing you again. Best regards Aline C. - Ibis Besançon La City
4 out of 5
by A verified traveler

Posted 31 Aug 2020 on Hotels
Room had a strange smell so requested to change and it was dealt with immediately - breakfast good and efficient check in
Comment from Hotel Management
8 Sep 2020 by ibis Besançon La City, Hotel Management
Thank you for staying at our establishment. We appreciate your feedback!
4 out of 5
by A verified traveler

Quick stop off in Besancon

Posted 12 Aug 2020 on Hotels
Comment from Hotel Management
20 Aug 2020 by ibis Besançon La City, Hotel Management
Thank you for staying at our establishment. We appreciate your feedback!