Ratings based on 158 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Aug 2023
Booking through Expedia resulted in not being sent the code for late checkin. We arrived after an 8 hour drive and only managed to get in after calling the help button 5 times to get a code to let us into the building and our room. On Expedia it says reception is closed from 8.30 but that you can check in 2pm to anytime! More info needed.
The beds are comfortable and the room is clean enough although dusty and the bathroom floor need a mop to remove sticky residue. Air-con unit did not work so room was rather warm even with the window wide open.
Cheap and cheerful, you get what you pay for however checking should have been smoother and the room could be cleaner.
Comment from Hotel Management
17 Aug 2023 by jean, Hotel Management
Thank you for taking the time to share your experience.Your opinions are essential for us.We are sincerely sorry for the inconvenience caused by our cleaning team. We have made a point with the housekeeper on this subject in order to prevent such an incident from happening again in the future.Hoping to have the pleasure of welcoming you again soon at the B&B HOTEL Besancon
by A verified traveler
Posted 7 Aug 2022 on Hotels
by A verified traveler
Posted 23 Mar 2022
Magnifique expérience
by A verified traveler
Posted 12 Sep 2019 on Hotels
Comment from Hotel Management
2 Oct 2019 by Simon, Hotel Management
Bonjour,
Nous vous remercions de nous avoir accordé ces quelques instants pour vous exprimer suite à votre séjour.
Nous prenons bonne note des points à propos desquels vous souhaiteriez que des améliorations soient apportées spécifiqement le buffet petit-déjeuner,
Le bien-être de nos clients est au cœur de nos préoccupations, et votre témoignage nous encourage à poursuivre nos efforts pour vous satisfaire.
A très bientôt,
Simon
Réceptionniste B&B Hotel Besançon
by A verified traveler
Functional hotel
Posted 28 Aug 2019 on HotelsA good functional hotel if you want to stop for a night. Is very close to a main road. Staff were good and efficient and room had some light air conditioning. On the outskirts of the town.
Comment from Hotel Management
4 Oct 2019 by simon, Hotel Management
Hello Alexander
Thank you for taking the time to express your satisfaction.
It is a pleasure to read that you have enjoyed your stay at the B & B Hotel BESANÇON.
Your comment is a real reward and encouragement for our team that strives to make the best welcome to our customers.
Looking forward to welcoming you again, we wish you a nice day.
Simon
Receptionist
by A verified traveler from Cranleigh
Posted 10 Aug 2019
Good location near main road route. Useful triple rooms. Quiet. Near restaurants and shops.
Comment from Hotel Management
25 Aug 2019 by Simon, Hotel Management
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Simon
Receptionist B&B Hotel Besançon
by A verified traveler
Posted 4 Aug 2019 on Hotels
Comment from Hotel Management
23 Aug 2019 by simon, Hotel Management
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Simon
Receptionist B&B Hotel Besançon
by A verified traveler from Farnham
Posted 5 Jun 2019 on Hotels
Comment from Hotel Management
7 Jul 2019 by Simon, Hotel Management
Bonjour,
Un grand merci pour votre commentaire.
Chaque avis est important car ils nous aident à améliorer sans cesse la qualité de notre établissement.
A bientôt !
Simon
Réceptionniste B&B Hotel Besançon
by A verified traveler
Posted 25 Feb 2019 on Hotels
Comment from Hotel Management
3 Mar 2019 by Simon, Hotel Management
Bonjour Richard,
Merci d’avoir pris le temps de partager votre expérience dans notre établissement.
De tels retours sont un énorme soutien dans notre travail quotidien pour assurer un service irréprochable.
En espérant avoir le plaisir de vous accueillir de nouveau au B&B Hôtel BESANÇON.
Simon
Réceptionniste
by A verified traveler
Posted 18 Aug 2018 on Hotels
Comment from Hotel Management
26 Aug 2018 by Simon, Hotel Management
Bonjour Edwin,
Merci pour cet excellent avis !
A bientôt au B&B Hotel de Besançon !
Simon
Réceptionniste
