Ratings based on 365 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Sophia was very helpful and accommodating.
Comment from Hotel Management
8 Jun 2024 by ., Hotel Management
Thank you for your kind words. We're delighted to hear that Sophia was helpful and accommodating during your stay. We will make sure to pass along your compliments to her.We look forward to welcoming you back soon.Kind regards.
by A verified traveler from Derby
Posted 5 May 2024
Lovelly property very pet friendly, better now they have a seperate indoor dining area where you can take pets. It was a little expensive but they had an event on, our return trip is alot more reasonable.
Comment from Hotel Management
31 May 2024 by Hotel Luze el Toro, Hotel Management
Dear guest,Thank you for sharing your experience with us. We are delighted to hear that you found our property lovely and pet-friendly. We are pleased to inform you that we now have a separate indoor dining area where you can bring your pets, providing a more comfortable experience for both you and your furry friend.We understand your concern about the pricing, especially with the event taking place during your stay. We are glad to hear that our rates for your return trip are more reasonable, and we hope this enhances your overall experience with us.If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out. We look forward to welcoming you and your pet back for another enjoyable stay.Warm regards,
by A verified traveler
Posted 13 Mar 2024
Wonderful hotel and staff, our stay was very pleasant, do not miss the restaurant, the food was extremely fresh and oustandingly prepared.
Comment from Hotel Management
1 Apr 2024 by Hotel Luze el Toro, Hotel Management
Dear valued guest,Thank you ever so much for taking the time to share your kind words with us. We are truly delighted to hear that your stay at our hotel was wonderful and that you found it to be a pleasant experience.Your compliments regarding our staff and facilities are greatly appreciated. We strive to provide exceptional service to all our guests, and it brings us joy to know that we succeeded in making your stay memorable.We are thrilled that you enjoyed dining at our restaurant and that you found the food to be extremely fresh and outstandingly prepared. Our culinary team takes great pride in delivering delicious and high-quality meals, and it's wonderful to hear that you had such a positive dining experience.Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,
by A verified traveler
exceptional stay -lovely welcome - great staff
Posted 16 Feb 2024 on Hotelsthis place is so so so good - the welcome is warm and super helpful
we had a dog - they could not have been more welcoming - a dog bed provided for us - bowls - snacks and dog treats
a designated safe dog area outside
the rooms were nice - adequate - comfortable
the food in the restaurant - dinner was SO nice the best fish (Hake) and my husbands steak - both delicious
breakfast not totally overwhelming but good enough
the overwhelming feeling was how WELCOME they made us feel -
it was exceptionally nice to be there!!! I would rush back when we are next in Spain -
staff - exceptional
Comment from Hotel Management
28 Feb 2024 by Hotel Luze El Toro, Hotel Management
Dear Jan, We are delighted to hear that you have enjoyed your stay with us, and we value your loyalty. We are pleased that you have noticed our pet-friendly welcome and service. Our goal is to provide a comfortable and welcoming environment for all families, including those with pets. We look forward to hosting you again on your next trip. If you have further comments or any special requests, please feel free to contact us. Best regards,
by A verified traveler
Posted 15 Jan 2024
Comment from Hotel Management
29 Feb 2024 by HOTEL LUZE EL TORO, Hotel Management
Estimado Calum,Gracias por confiar en Hotel Luze El Toro y elegirnos para su estancia en Pamplona.Esperamos darle la bienvenida nuevamente en el futuro y ofrecerle otra experiencia memorable. Saludos cordiales,
by A verified traveler
Posted 18 Dec 2023 on Hotels
by A verified traveler
Posted 20 Nov 2023
Beautiful hotel
by A verified traveler
Just Wow
Posted 11 Nov 2023 on HotelsWhat an amzing find, unbelievable value in a really classy place
Staff are amazing, food is excellent
Comment from Hotel Management
12 Nov 2023 by Hotel Luze el Toro, Hotel Management
Dear Maurice,Thank you so much for your kind words! We're delighted to hear that you found our place to be an amazing find and that you appreciated the value and class we aim to provide. Our staff works hard to ensure a memorable experience for our guests, and it's rewarding to know that their efforts are recognized. We're also thrilled that you enjoyed our excellent food. We look forward to welcoming you back and providing another fantastic experience in the future. If there's anything specific you loved or any suggestions you have, feel free to share. Safe travels
by A verified traveler
Posted 1 Nov 2023
Location was convenient and the hotel was very nice. Our room was comfortable. We had dinner in the dining room and the meal was excellent.
by A verified traveler
Can’t fault it
Posted 1 Nov 2023 on HotelsWe stayed for one night with our two dogs, we were heading off the next morning to Costa Blanca
The breakfast was varied and tasty
I would certainly recommend this hotel
