Ratings based on 555 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Mar 2024
Beautiful hotel in a great location. One of my favorite hotels
Comment from Hotel Management
25 Mar 2024 by Maximilian von Reden, General Manager, Hotel Management
Thank you very much for your feedback.We are delighted to read that you enjoyed your stay with us and especially our very central location in Bern and the design of our house. It is my pleasure to share your kind words with our entire team. Looking forward to welcoming you back soon again. Kind regards, Maximilian von RedenGeneral Manager
by A verified traveler
Exceptional
Posted 15 Feb 2024 on HotelsAbsolutely perfect place for a romantic stay in wonderful Bern.
Comment from Hotel Management
18 Feb 2024 by Maximilian von Reden, General Manager, Hotel Management
Thank you very much for your feedback.Your kind words put a smile upon our faces. We are delighted to read that you had the most enjoyable and romantic stay with us, and a great time in Bern. Looking forward to welcoming you back soon again. Kind regards, Maximilian von RedenGeneral Manager
by A verified traveler
Posted 13 Jan 2024
Comment from Hotel Management
3 Feb 2024 by Maximilian von Reden, General Manager, Hotel Management
Thank you for your feedback.We are delighted to read that you enjoyed your time with us. Your positive evaluation strongly contributes to our team's motivation to always give their very best for our dear guests. Looking forward to welcoming you back soon again. Kind regards, Maximilian von RedenGeneral Manager
by A verified traveler
Posted 1 Jan 2024
Comment from Hotel Management
8 Jan 2024 by Maximilian von Reden, General Manager, Hotel Management
Vielen Dank für Ihr Feedback.Es macht uns glücklich, dass Sie den Aufenthalt im Hotel Schweizerhof & Spa vollumfänglich geniessen konnten. Ihre positive Bewertung telen wir gerne mit allen unseren Mitarbeitenden. Wir freuen uns, Sie bald wieder bei uns begrüssen zu dürfen. Freundliche Grüsse, Maximilian von RedenGeneral Manager
by A verified traveler
Posted 30 Dec 2023 on Hotels
Comment from Hotel Management
2 Jan 2024 by Maximilian von Reden, General Manager, Hotel Management
Thank you for your feedback.We are thrilled to hear that you had the most enjoyable stay with us, your positive evaluation strongly contributes to our team's motivation to always give their very best for our dear guests. Looking forward to welcoming you back soon again. Kind regards,Maximilian von RedenGeneral Manager
by A verified traveler
Posted 30 Dec 2023
Comment from Hotel Management
2 Jan 2024 by Maximilian von Reden, General Manager, Hotel Management
Thank you very much for your positive feedback.We are delighted to read that you had the most enjoyable time with us and hope to have the pleasure of welcoming you back soon again. Kind regards, Maximilian von RedenGeneral Manager
by A verified traveler
Posted 28 Dec 2023
Comment from Hotel Management
29 Dec 2023 by Maximilian von Reden, General Manager, Hotel Management
Thank you for your feedback.We are delighted to read that you enjoyed your time with us and it is my pleasure to share your positive evaluation with our team. Looking forward to welcoming you back soon again, we wish you a very happy new year. Kind regards, Maximilian von RedenGeneral Manager
by A verified traveler
Posted 24 Dec 2023
Excellent
Comment from Hotel Management
25 Dec 2023 by Maximilian von Reden, General Manager, Hotel Management
Thank you for your kind feedback.We are delighted to read that you thoroughly enjoyed your stay with us in Bern. It is my pleasure to share your compliments with our entire team. Looking forward to welcoming you back soon again. Kind regards, Maximilian von RedenGeneral Manager
by A verified traveler
Posted 18 Nov 2023 on Hotels
Amazing hotel and service. Spa is small but very nice.
Comment from Hotel Management
19 Nov 2023 by Maximilian von Reden, General Manager, Hotel Management
Thank you for your feedback.We are delighted to read that you enjoyed your stay with us and especially the comfort of our facilities and our team's friendly and professional service. It is my pleasure to share your kind words with everyone in the team.Looking forward to welcoming you back soon again. Kind regards, Maximilian von RedenGeneral Manager
by A verified traveler
Posted 3 Oct 2023 on Orbitz
It is truly a 5 star hotel. It is beautiful. The room a bit small but expected in Europe but the bathroom was huge, and I loved that! We loved our check in person his name was Gabriel from Argentina. He was so lovely and helped us out a lot on things to do around the area. Location was great!
Comment from Hotel Management
6 Oct 2023 by Maximilian von Reden, General Manager, Hotel Management
Thank you very much for your feedback.We are delighted to read that you enjoyed your stay with us and especially the comfort of our rooms, our very central location in Bern and our team's friendly and professional service. It is my great pleasure to share your kind words with Gabriel as such feedback highly motivates us all to keep always giving our very best for our dear guests. Looking forward to welcoming you back soon again.Kind regards, Maximilian von RedenGeneral Manager
