Ratings based on 508 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.5 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from New Hudson
Posted 29 May 2024
Good location
by A verified traveler
Posted 27 May 2024
Great location
by A verified traveler
Posted 25 May 2024
This hotel was very noisy and it was not comfortable
by A verified traveler
Posted 25 May 2024
Aweful smell of cigarette smoke even when window was closed. Breakfast was average. It has been overrated in certain travel guide.
by A verified traveler
Posted 16 May 2024
The hotel is a charm and convenient!
by A verified traveler
Posted 14 May 2024
Overall a very nice property ideally located in city center of Bern. Would have given a 5 star had we been informed that the room we rented was a top floor room with a very low sloping ceiling above the bed which meant you had to bend over and duck to avoid hitting your head. Hard to remember when getting up in the middle of the night to use the bathroom. Sorry for the detail but thought you might want to know.
by A verified traveler
Posted 28 Apr 2024
Hotel was clean, it was right downtown and walkable everywhere. Good breakfast and great staff.
by A verified traveler
Posted 27 Apr 2024
We stay two nights Very impressive with the condition and service, so we extend stay one more night.
by A verified traveler
Posted 17 Apr 2024
Excellent, helpful, friendly staff. Very comfortable quiet room. Walkable to town center. Delicious breakfast.
Comment from Hotel Management
17 Apr 2024 by Alexandra, front desk, Hotel Management
Dear ElizabethThank you very much and all the best for you.Best regards
by A verified traveler
Posted 29 Mar 2024
Nicely situated in an old part of Bern. My room was modest, but nice. Beautiful view of courtyard from window. Very nice and helpful staff.