Ratings based on 37 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
This is a great new build and steps away from the metro . The room was spotless. It's also a two minute walk to the supermarket. The only downside is that it's a half hour walk from the leafy suburb of Prenzlauer Berg and is located more in an area of new builds.
by A verified traveler from New Cairo
Posted 27 Sep 2023
Perfect location, few steps to transportation, centric to most of the turist spots, easy check in and check out
Comment from Hotel Management
29 Sep 2023 by Flavius, Hotel Management
Dear Sergio,Thank you very much for your feedback! We really enjoyed having you here and we are glad to see that our staff and facilities fulfilled your expectations. I hope that we get the chance to host you again very soon.Flavius IonitaFront Office
by A verified traveler
Exactly what I wanted
Posted 24 Aug 2023 on HotelsThe property feels fairly automated. You scan your own keycard at reception.
So didn't interact with anyone working in the building. Though my stay was rather short.
Location is mixed I was right above the S bahn station. Fortune that I'm a heavy sleeper. And having that nearby connection was very helpful for my stay.
It was perfect for what I wanted. A place with a kitchenette, close to transportation and not reliant on my non existent German to work.
I will say the main discomfort was a lack of means to cool the flat. No AC or fan so humidity was a killer at night.
Comment from Hotel Management
8 Sep 2023 by Hong Guan Lee/Front Office, Hotel Management
Dear Alex,Thank you for taking time for writing your review. We are very pleased that you rate us will full points! Your issue about the heat during these hot summer days are noted. Management is informed about the need for air-conditioning, as with each summer, it gets hotter. We hope that you had a great time in Berlin staying with us, and hope that to welcome you back again.Best regards,
by A verified traveler
Posted 6 Jul 2023
The site was centrally located making public transport a great choice to get around the city. There was no challenges following the online instructions to be able to check-in and the room was clean and comfortable.
Comment from Hotel Management
14 Jul 2023 by Hong Guan Lee, Hotel Management
Dear Antonio,Thank you for taking time to write us your review. We are glad to hear that you are agreeable with SMARTments business' concept. We hope you had a nice time in Berlin staying with us. Looking forward to welcoming you back.Best regards,Hong Guan Lee-Front Office-
by A verified traveler
Posted 2 Jul 2023 on Hotels
Every thing wasvery good, but its very dificult in summer because the room doesnt have AC
Comment from Hotel Management
14 Jul 2023 by Hong Guan Lee, Hotel Management
Dear Fernando,Thank you for taking time to write us your review. Your suggestion of air-conditioning will be forwarded to the management. We hope you had a nice time in Berlin staying with us. Looking forward to welcoming you back.Best regards,Hong Guan Lee-Front Office-
by A verified traveler
Posted 3 Jun 2023
Excellent! Very clean and safe. I came from USA to visit beautiful Berlin.Recommend to stay especially for all tourist !
Comment from Hotel Management
8 Jun 2023 by Flavius Ionita, Hotel Management
Dear Guest,First of all thank you for taking some minutes of your time to review our service and facilities. We appreciate the fact that you were one of our guests and we are happy to see that overall you have had a satisfactory experience at SMARTments business. We are looking forward to your next stay.Flavius IonitaFront Office
by A verified traveler
Posted 10 Oct 2022
by A verified traveler
Clean and convenient
Posted 11 Jul 2022 on HotelsWonderful place to stay. The apartment was very clean and quiet. Plenty of space to organize your stuff. The guys in the reception were super helpful and friendly. You won't be disappointed as you have the S-bahn and Tram just around the corner and a very convinient supermarket a few steps from the apartments. I will definitely book this place in the future.
by A verified traveler
Posted 1 Jul 2022
Very good value. Modern, minimalist but well-equipped studios. Very clean. Great shower. Very convenient for S bahn. One or two technical issues - no self-check-in when we arrived at the property but sorted out via phone; and one of the two lifts had problems - but nothing serious. If heatwaves are going to be a regular event, lack of airconditioning might be an issue.
Comment from Hotel Management
7 Jul 2022 by Your SMARTments business team, Hotel Management
Hello Dilwyn,
Thank you for taking the time to tell us about your experience in our house. We are glad to see that you enjoyed your stay. We would be happy to welcome you again.
Your SMARTments business team
by A verified traveler
Posted 7 Mar 2022 on Hotels
