Ratings based on 675 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 13 May 2024
wir waren rundum zufrieden, guter, freumdlicher Service, köstliches Frühstück und gute verbindungen. Auch die nähe zur Innenstadt war sehr gut
Comment from Hotel Management
13 May 2024 by NH Potsdam, Hotel Management
Sehr geehrte Karin,Vielen Dank für Ihre positive Bewertung.Es freut uns immer wieder zu erfahren, dass unsere Gäste, insbesondere Sie den Aufenthalt bei uns genossen haben.Potsdam ist eine wunderschöne Stadt und immer eine Reise wert.Gerne möchten wir Sie bei Ihrer nächsten Reise als unseren erneuten Gast willkommen heißen.Mit freundlichen Grüßen,Pierre SchäferFront Office
4 out of 5
by A verified traveler

Posted 11 Dec 2023
Comment from Hotel Management
25 Jan 2024 by NH Potsdam, Hotel Management
Dear Beth,thank you for your review.We are pleased to hear that you enjoyed your stay with us so far.It is important to us that our guests can enjoy their time in Potsdam.We are looking forward to welcome you as our guest again.With kind regards,Pierre SchäferFront Office
5 out of 5
by A verified traveler

Posted 12 Oct 2023 on Hotels
Comment from Hotel Management
13 Oct 2023 by Ana, Hotel Management
Dear Anna,thanks a lot for your review :)Kind Regards
4 out of 5
by A verified traveler

Posted 1 Sep 2023
Very comfortable bed and nice breakfast buffet. Room was too hot and no Air Conditioning was available. It cooled down in the evenings. I will stay here again but not during summer months.
Comment from Hotel Management
16 Sep 2023 by Front Office, Hotel Management
Dear Teresa,thank you very much for your review.We are pleased to hear that you enjoyed your stay with us so far. For any inconvinience we want to appologize.We are looking forward to welcome you in our hotels again.With kind regards,Pierre SchäferFront Office
4 out of 5
by A verified traveler

Posted 24 Aug 2023
Great location with walkable streets and lots of things to see and do. Easy access to public transportation for farther excursions. It has no AC and I visited during a heatwave so…
Comment from Hotel Management
28 Aug 2023 by NH Potsdam, Hotel Management
Dear Jaben,thank you very much for your review.We are happy to hear, that you enjoyed your stay with us.We want to apologize for any unpleasantries and hope to welcome you again as our guest.With kind regards,Pierre SchäferFront Office
4 out of 5
by A verified traveler

Posted 17 Aug 2023 on Hotels
Comment from Hotel Management
19 Aug 2023 by NH Potsdam, Hotel Management
Sehr geehrte Frau Anna,Vielen Dank für Ihre Bewertung.Wir freuen uns zu hören, dass Sie Ihren Aufenthalt größtenteils genossen haben.Für eventuell aufgekommene Unannehmlichkeiten möchten wir uns bei Ihnen entschuldigen und hoffen,Sie bald wieder als Gast bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Pierre SchäferFront Office
5 out of 5
by A verified traveler

Posted 22 Jun 2023 on Hotels
Comment from Hotel Management
6 Jul 2023 by NH Potsdam, Hotel Management
Sehr geehrte Frau Ann,Vielen Dank für Ihre positive Bewertung.Es freut uns zu hören, dass Sie bei uns nur die besten Erfahrungen gemacht haben.Wir hoffen, Sie bald wieder als Gast begrüßen zu dürfen.Mit freundlichen Grüßen,Ihr Team des NH Potsdam
5 out of 5
by A verified traveler

Posted 13 May 2023
The place is very beautiful and in such a great area. Very easy to check in and nice staff. Can leave your bag if you need. However, they gave me a room that required stairs, half a flight down and then another whole flight up. It was worth it in the end as view was incredible from room but please request strep free access room if needed. I had a friend to help me lug my stuff up luckily and don't have issues with stairs. I could have changed my room I guess but just a call out in advance if a consideration. I would happily stay again!
Comment from Hotel Management
18 May 2023 by Team NH Potsdam, Hotel Management
Dear Mrs. Marketa,Thank you very much for your positive review and your stay at our hotel. We are very happy to hear that you enjoyed your stay at the NH Potsdam.We look forward to your next visit with us.Kind regards,Your NH Potsdam Team
5 out of 5
by A verified traveler

Posted 25 Oct 2022 on Hotels
Very good , very centric.
Comment from Hotel Management
29 Oct 2022 by Simon Schadow, Hotel Management
Sehr geehrte Laura,vielen lieben Dank für ihre positive Bewertung über unser Hotel.Wir bemühen uns stets unser Hotel kontinuirlich zu verbessern und ihre Bewertung hilft uns sehr dabei.Bleiben Sie bitte weiterhin Gesund und hoffentlich bis bald.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Sep 2022 on Orbitz