Ratings based on 758 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2023
location is very good, my room was clean, but it was not possible to regulate the heat, so the room was very cold. I told this to the staff , but from they reaction, they did not belive me , so the try to explaine to me how to use termostat :-)
Hotel is nice, but the staff needs to be trained and educated .
Comment from Hotel Management
29 Dec 2023 by Nina Judel, Hotel Management
Dear Guest, thank you very much for your feedback regarding your stay. First of all I really apologize for the inconveniences you had and that your stay was not as expected!Only by receiving your comments, we are able to improve our facilities and services.Please be sure, that we will share your comments with the whole team, to improve the facilities and service.We want to inform you that our reception is occupied the whole time. Don't hesitate to contact us again, we do our best to solve your inconveniences. We are looking forward to welcoming you again at the NH Berlin Potsdamer Platz. Yours Sincerely, Nina JudelAssistant Front Office ManagerNH Berlin Potsdamer Platz
by A verified traveler
Posted 4 Dec 2023
A hidden gem in a great location
Comment from Hotel Management
12 Dec 2023 by M. Meier, Hotel Management
Dear Antony,On behalf of the NH Berlin Potsdamer Platz team, I would like to thank you very much for your positive feedback. I was very happy to share it with my colleagues, which is always an invaluable motivation for the team.I am very pleased that everything was to your satisfaction and that you had a pleasant stay with us.We look forward to seeing you again soon at the NH Berlin Potsdamer Platz! Kind regards Michel MeierDeputy Hotel ManagerNH Berlin Potsdamer Platz
by A verified traveler
Posted 29 Nov 2023
Comment from Hotel Management
25 Dec 2023 by Nina Judel, Hotel Management
Dear Expedia member,On behalf of the NH Berlin Potsdamer Platz team, I would like to receive your positive feedback. I was very happy to share it with my colleagues, which is always an invaluable motivation for the team.We look forward to seeing you again soon at the NH Berlin Potsdamer Platz! Greetings from Berlin Nina JudelAssistant Front Office ManagerNH Berlin Potsdamer Platz
by A verified traveler
Posted 29 Oct 2023
Lovely place will definitely be back to stay
Comment from Hotel Management
31 Oct 2023 by Nina Judel, Hotel Management
Dear Elie,On behalf of the NH Berlin Potsdamer Platz team, I would like to receive your positive feedback. I was very happy to share your assessment with my colleagues, which is always an invaluable motivation for the team. We loved each other very much, to hear you soon again at the NH Berlin Potsdamer Platz! Greetings from Berlin Nina JudelAssistant Front Office Manager NH Berlin Potsdamer Platz
by A verified traveler
Posted 26 Jul 2023
Comment from Hotel Management
17 Aug 2023 by Nina Judel, Hotel Management
Dear Expedia Member,On behalf of the NH Berlin Potsdamer Platz team, I would like to receive your positive feedback. I was very happy to share it with my colleagues, which is always an invaluable motivation for the team.We look forward to seeing you again soon at the NH Berlin Potsdamer Platz! Greetings from Berlin Nina JudelAssistant Front Office ManagerNH Berlin Potsdamer Platz
by A verified traveler
Posted 16 Jul 2023 on Hotels
Comment from Hotel Management
19 Jul 2023 by Nina Judel, Hotel Management
Dear Peter,On behalf of the NH Berlin Potsdamer Platz team, I would like to receive your positive feedback. I was very happy to share it with my colleagues, which is always an invaluable motivation for the team.We look forward to seeing you again soon at the NH Berlin Potsdamer Platz! Greetings from Berlin Nina JudelAssistant Front Office ManagerNH Berlin Potsdamer Platz
by A verified traveler
Posted 14 Jul 2023 on Hotels
Comment from Hotel Management
19 Jul 2023 by Nina Judel, Hotel Management
Dear Brigida,On behalf of the NH Berlin Potsdamer Platz team, I would like to receive your positive feedback. I was very happy to share it with my colleagues, which is always an invaluable motivation for the team.We look forward to seeing you again soon at the NH Berlin Potsdamer Platz! Greetings from Berlin Nina JudelAssistant Front Office ManagerNH Berlin Potsdamer Platz
by A verified traveler
Posted 12 Jul 2023 on Hotels
Comment from Hotel Management
19 Jul 2023 by Nina Judel, Hotel Management
Dear Fahd,On behalf of the NH Berlin Potsdamer Platz team, I would like to receive your positive feedback. I was very happy to share it with my colleagues, which is always an invaluable motivation for the team.We look forward to seeing you again soon at the NH Berlin Potsdamer Platz! Greetings from Berlin Nina JudelAssistant Front Office ManagerNH Berlin Potsdamer Platz
by A verified traveler
Posted 4 May 2023
Comment from Hotel Management
27 May 2023 by Nina Judel, Hotel Management
Dear Expedia Member,On behalf of the NH Berlin Potsdamer Platz team, I would like to receive your positive feedback. I was very happy to share it with my colleagues, which is always an invaluable motivation for the team.We look forward to seeing you again soon at the NH Berlin Potsdamer Platz! Greetings from Berlin Nina JudelAssistant Front Office ManagerNH Berlin Potsdamer Platz
by A verified traveler
Posted 9 Apr 2023 on Hotels
Comment from Hotel Management
11 Apr 2023 by Nina Judel, Hotel Management
Dear hotels.com member,On behalf of the NH Berlin Potsdamer Platz team, I would like to receive your positive feedback. I was very happy to share it with my colleagues, which is always an invaluable motivation for the team.We look forward to seeing you again soon at the NH Berlin Potsdamer Platz! Greetings from Berlin Nina JudelAssistant Front Office ManagerNH Berlin Potsdamer Platz
