Ratings based on 982 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Mar 2024
Still have construction that is poorly managed, staff does not knownhow to communicate and don't seem to want to be there. I will not stay here again.
Comment from Hotel Management
25 Mar 2024 by Jonathan Schaefer, Hotel Management
Dear Yustina, I'm sorry that you got that impression. So far the renovation work has gone pretty smoothly and I haven't had any feedback in this direction yet. We hope you give us another chance to show that we can do better. Kind regards, Jonathan Schaefer
by A verified traveler
Posted 2 Mar 2024 on Hotels
Comment from Hotel Management
3 Mar 2024 by NH Berlin Kurfürstendamm, Hotel Management
Dear Linda,Thank you for your very positive feedback.We hope you enjoyed your stay here at Berlin and we wish you nice time.Kind regards,Lars Wiechert Front Office Agent
by A verified traveler
Posted 1 Mar 2024
Friendly staff, great hot breakfast, perfect central location, nice restaurants nearby for the evening meal, close to shopping, walking distance to Zoo and to some sightseeings. Hotel has old and new part, our room in new one was great. Right next to hotel we enjoyed Van Gogh cocktail bar with live music.
Comment from Hotel Management
3 Mar 2024 by NH Berlin Kurfürstendamm, Hotel Management
Dear Karina,Thank you very much for your outstanding review.After the renovation has ended all of our our rooms are like your renovated room, with that we hope we are satisfy all guests like you. We hope you enjoyed your stay here at Berlin and we wish you nice time.Kind regards,Lars Wiechert Front Office Agent
by A verified traveler
Very pleasant stay!
Posted 2 Jan 2024 on HotelsWe had a pleasant time staying at the hotel, we were worried about the noise being close to the railway as some of the reviews stated, but the room we had was not that close and there was no noise issues.
Alexander at the front desk was very helpful in helping me print my boarding pass before my flight!
The only issue was the cleaning lady barged in for 2 days straight at 10am where we were still in the room getting ready to head out, she didn't knock or ring the doorbell before coming in so we had to request for cleaning out room later at the front desk.
Other than that, we enjoyed our stay :)
Comment from Hotel Management
11 Jan 2024 by Michael Woossmann / Management Assistant, Hotel Management
Dear On Ying,thank you very much for your stay with us in the heart of Berlin. We are very happy that you enjoyed your stay with us that much and we hope to welcome you at the NH Hotel Group.Kind regards
by A verified traveler
Posted 24 Dec 2023 on Hotels
Comment from Hotel Management
25 Dec 2023 by Jonathan Schaefer, Hotel Management
Dear Daisy, Thank you for the great review! We hope you enjoyed your stay with us at the NH Berlin Kurfürstendamm and we hope to welcome you back soon. Yours sincerely,
by A verified traveler
Posted 19 Dec 2023
Business trip
Comment from Hotel Management
25 Dec 2023 by Jonathan Schaefer, Hotel Management
Dear Niall, Thank you for the great review! We hope you enjoyed your stay with us at the NH Berlin Kurfürstendamm and we hope to welcome you back soon. Yours sincerely,
by A verified traveler
Posted 16 Nov 2023
Working trip
Comment from Hotel Management
16 Nov 2023 by Richard Jander Front Office Agent NH Berlin Kurfür, Hotel Management
Dear niall, Thank you for your positive review for our hotel. We hope you enjoyed your stay here at Berlin and wish you a nice time. Kind regards
by A verified traveler
Posted 8 Nov 2023
Comment from Hotel Management
29 Nov 2023 by Alexander Schmidt, Hotel Management
Dear Neil, thank you for your review.We hope we see you soon.kind regards,
by A verified traveler
Posted 24 Oct 2023 on Hotels
Comment from Hotel Management
27 Oct 2023 by Michael Woossmann / Management Assistant, Hotel Management
Lieber Michael,vielen Dank für Ihren Besuch bei uns im NH Berlin Kurfürstendamm. Wir freuen uns sehr, dass es Ihnen bei uns so gut gefallen hat und hoffen Sie bald wieder bei uns begrüßen zu dürfen.Herzlichst
by A verified traveler
Great location, friendly staff, big rooms
Posted 19 Oct 2023 on HotelsComfortable room with lots of space. Had to ask for coffee pods etc but absolutely fine and no problem getting them. Room cleaning not great. We were there for 4 nights and floor was not cleaned and my son had dropped bits of food on it which were very obvious. Coffee cups wiped out rather than replaced with clean ones. Confusing configuration of hotel to begin with but fine once you’ve figured it out. Sauna quite nice and son enjoyed the little fitness suite. Fantastic location, everything on your doorstep. We didn’t book breakfast as it’s more authentic to go out and have coffee and pastries in one of the local places 😊
Comment from Hotel Management
31 Oct 2023 by Michael Woossmann / Management Assistant, Hotel Management
Dear Emma,thank you very much for your stay with us in the heart of Berlin. We are happy that you enjoyed your stay with us.I am sorry that you could not fulfill your expectations regarding cleanliness of you room. I will escalate this to our housekeeping department.Nevertheless I hope you and your son enjoyed our wonderful city and that you let welcome again soo at the NH Hotel Group.Kind regards
