Ratings based on 960 Verified Reviews

4.6 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 May 2024
This is an excellent hotel that is well situated with good access to public transportation
3 out of 5
by A verified traveler

Posted 6 May 2024
Good location
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 May 2024
5 out of 5
by A verified traveler from Richmond

Posted 4 May 2024
Superb location 👍
4 out of 5
by A verified traveler from Manchester

Posted 30 Apr 2024
The staff were very helpful despite being busy and clearly under pressure. The computer system kept going down and added other workloads. I asked for a late check out and got it for free as I’m an Accor member. The bed was large and the mattress a little soft for my liking but I still slept well. I’d be very happy to stay here again.
4 out of 5
by A verified traveler

Posted 26 Apr 2024
Great location near transit and the zoo. Staff tried hard to please but sometimes the process made it difficult for them, despite their best efforts.
5 out of 5
by A verified traveler

Posted 24 Apr 2024
Great place to stay
4 out of 5
by A verified traveler

Posted 22 Apr 2024
The property was in an excellent location with plenty of bars/restaurants near by, walable distance to the Zoo and there is a stop just outside for the hop on hop off buses. The only issue was the bed wasnt the most confiest and did get a bit warm in the room even with the aircon. Other than that everything else was perfect.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Apr 2024
5 out of 5
by A verified traveler from Campbell

Posted 11 Apr 2024
Great location! And nice hotel with lobby and bar.