Ratings based on 282 Verified Reviews

3.6 out of 5
85% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 25 May 2024
All good
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Oct 2023 on Hotels
4 out of 5
by A verified traveler

Central and old

Posted 8 May 2023 on Hotels
Good, friendly service even though some of the staff didn't speak English. The hotel has seen better days and is worn-out but it's small and central with good breakfast and everything works. Much cosier atmosphere than one of the big hotel chains - and I guess better value for the money
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Mar 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Mar 2023 on Hotels
4 out of 5
by A verified traveler

Hotel with friendly staff and good location

Posted 18 Feb 2023 on Hotels
Nice location, good shopping possibilitirs and restaurant around. Easy to come and leave with U-bahns. Good breakfast. Good service!
Comment from Hotel Management
19 Feb 2023 by V. Chernyak, Hotel Management
Vielen Dank!Mit Freundlichen Grüßen Hotel Bernstein
1 out of 5
by A verified traveler

Posted 18 Dec 2022
This is a property with no elevator and no reception area. I informed the hotel that I would be checking in around midnight. When I finally reached the property around midnight, the front door was locked and dark. There was no message for me and there was nobody to help me open the door. Their phone number was not working and I was left to fend for myself in a foreign country in the middle of the night in icy cold condition. Luckily, I had a friend in Germany who was able to communicate to the hotel manager about my situation and after a lot of difficulty and harrowing experience, I was able to check in.
5 out of 5
by A verified traveler

exclent location , realy nice hotel

Posted 18 Sep 2022 on Hotels
excellent location ! , very clean , good simple breakfast, nice room,
Comment from Hotel Management
18 Sep 2022 by Hotel Bernstein, Hotel Management
Danke schön für Ihre nette Bewertungen.Mit freundlichen Grüsen
4 out of 5
by A verified traveler

Posted 26 Jul 2022
Pension is ok for 1 night stay, close to city center
4 out of 5
by A verified traveler

Posted 14 Dec 2019 on Travelocity
Clean and well maintained. Good breakfast. Friendly staff.
Comment from Hotel Management
25 Dec 2019 by Chernyak, Hotel Management
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.
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